At a Glance
- Tasks: Lead a team to maximise growth and profitability while ensuring excellent customer service.
- Company: Reputable self-storage company with a focus on stability and growth.
- Benefits: Permanent role, bi-annual bonuses, exclusive perks, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in a growing business.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: Opportunities for training, progression, and long service recognition.
The predicted salary is between 36000 - 60000 Β£ per year.
We have a rare opportunity as a Store Manager for a reputable self storage company. You will be responsible for maximising growth and profitability with the store team, marketing and selling storage space whilst ensuring a safe working environment.
This is an exciting opportunity to work as a Store Manager for a reputable company with:
- An excellent career in a stable, growing business
- Investment in your training and progression
- Exclusive membership perks
- Permanent role
- No overtime, Standard holidays, Pension etc
- Bi-Annual bonus scheme
- Long Service recognition
- Parking available on site
Store Manager Duties such as:
- Manage a small team and carry out personal development meetings
- Motivate, coach and support the team to enable them to achieve their best
- Assist with the recruitment, training and continual development of new and existing employees and ensure fair staff rotas
- Respond effectively to the diverse needs of each customer
- Manage and accurately record all enquiries to provide excellent customer service
- Identify opportunities for increasing storage occupancy and revenue
- Ensure a Marketing Plan is in place to achieve the store financial targets
- Design and carry out marketing and sales activity plans
- Monitor and improve conversion rates and mystery shop scores
- Ensure compliance with company operational and financial procedures
- Ensure all Health & Safety procedures are followed
Store Manager - Birmingham employer: Pertemps London Cambridge
Contact Detail:
Pertemps London Cambridge Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager - Birmingham
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
β¨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to store management. Think about how you would motivate your team or handle customer complaints, and be ready to share your experiences.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Manager - Birmingham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your leadership experience, customer service skills, and any marketing strategies you've successfully implemented.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team's success. Be specific about your achievements and how they relate to the job description.
Showcase Your Team Management Skills: Since managing a small team is key for this position, share examples of how you've motivated and developed your team in previous roles. We want to see your coaching style and how you handle personal development meetings.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status.
How to prepare for a job interview at Pertemps London Cambridge
β¨Know Your Store Inside Out
Before the interview, make sure you research the company and its store operations thoroughly. Understand their marketing strategies, customer service approach, and how they ensure safety in the workplace. This knowledge will help you demonstrate your genuine interest and readiness to contribute.
β¨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated and developed team members in the past. Highlight any successful recruitment or training initiatives you've led to show you can build a strong team.
β¨Prepare for Customer Scenarios
Expect questions about handling diverse customer needs and resolving conflicts. Think of real-life examples where you've provided excellent customer service or turned a negative situation into a positive one. This will showcase your problem-solving skills and commitment to customer satisfaction.
β¨Discuss Financial Acumen
Since the role involves maximising growth and profitability, be ready to talk about your experience with financial targets and revenue generation. Prepare to discuss how you've previously identified opportunities for increasing occupancy rates or improving conversion rates, as this will demonstrate your business savvy.