Front of House – Airport Lounge Assistant
Front of House – Airport Lounge Assistant

Front of House – Airport Lounge Assistant

Temporary No home office possible
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At a Glance

  • Tasks: Assist in delivering a first-class airport experience as a lounge assistant.
  • Company: Join the prestigious hospitality team at Liverpool John Lennon Airport.
  • Benefits: Earn £12.41 per hour plus shift allowance, with paid training provided.
  • Why this job: Gain valuable experience in a dynamic, customer-focused environment while working flexible hours.
  • Qualifications: Must be reliable, have a positive attitude, and ideally possess a recent DBS check.
  • Other info: Limited spaces available; training starts next week!

Location: Liverpool John Lennon Airport

Job Type: Temporary Full-Time (4 Weeks)

Pay: £12.41 per hour + £0.75 shift allowance when working between 04:00 and 06:00 hours

Start Date: Training starts next week (2 days provided)

Hours: 8.5-hour shifts between 4:00 AM and 12:00 PM start times

Flexibility: 5 days out of 7, including weekends

Join the prestigious hospitality team at Liverpool Airport and be part of delivering a first-class airport experience. We are recruiting reliable and enthusiastic individuals for full-time temporary lounge assistant roles, working in a fast-paced, customer-facing environment. Whether you're keeping the lounge pristine, supporting food and drink service, or assisting behind the bar (if you have experience), you'll be an essential part of a smooth and welcoming passenger journey.

Key Responsibilities:

  • Pot Washing – Keep kitchen equipment, dishes, and utensils clean and organised
  • Table Clearing & Cleaning – Maintain a spotless, inviting lounge environment
  • Bar Support – Serve alcoholic and non-alcoholic beverages (if bar trained/experienced)
  • Replenishing Stock – Ensure food counters, drinks stations, and snack bars are always well-stocked
  • Customer Service – Greet guests, assist with queries, and ensure customer satisfaction
  • Cleaning Duties – Regularly sanitise high-touch areas, restock toilets, and manage waste disposal
  • Food Handling – Light food preparation, restocking buffets, and monitoring food hygiene standards
  • Lounge Set-up/Close-down – Help set up the lounge at opening and assist with closing procedures

Requirements:

  • Ideally must have a DBS check issued within the last 9 weeks
  • MUST be able to get to Liverpool Airport reliably for early shifts
  • Flexibility to work any 5 days out of 7, including weekends
  • A positive attitude and excellent work ethic
  • Previous bar experience is a bonus (but not essential)
  • Strong personal presentation and communication skills
  • Comfortable with physical duties, including standing for long periods
  • Ideally Level 1 in Food Safety but it's not essential

What We Offer:

  • £12.41 per hour + £0.75 shift allowance when working between 04.00 and 06.00 hours
  • 2-day paid training before you start
  • A dynamic and friendly team environment
  • Opportunity to gain valuable airport and hospitality experience

Interested and ready to get started? Apply now to secure your spot! Limited spaces available – training starts next week.

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Contact Detail:

Pertemps Liverpool Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House – Airport Lounge Assistant

✨Tip Number 1

Familiarise yourself with the airport's layout and services. Knowing where everything is can help you answer customer queries more effectively and show your enthusiasm for the role.

✨Tip Number 2

Demonstrate your customer service skills during any interactions you have, whether in person or over the phone. A friendly and approachable attitude can make a lasting impression.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shifts. Since the role requires working weekends and early mornings, showing that you're adaptable can set you apart from other candidates.

✨Tip Number 4

If you have any previous experience in hospitality or bar work, be ready to share specific examples of your responsibilities and achievements. This can highlight your suitability for the role.

We think you need these skills to ace Front of House – Airport Lounge Assistant

Customer Service Skills
Communication Skills
Attention to Detail
Flexibility
Teamwork
Time Management
Bar Experience (preferred but not essential)
Food Safety Awareness
Physical Stamina
Problem-Solving Skills
Organisational Skills
Positive Attitude
Reliability
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in hospitality. Emphasise skills that align with the job description, such as communication and teamwork.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility to work early shifts and weekends, and express your commitment to providing excellent customer service.

Highlight Relevant Skills: In your application, specifically mention any experience you have with food handling, bar support, or cleaning duties. If you have a DBS check or Level 1 in Food Safety, be sure to include that information.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Pertemps Liverpool

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the opportunity to work in a fast-paced environment. A positive attitude can go a long way in the hospitality industry, especially when dealing with customers.

✨Highlight Relevant Experience

If you have previous experience in customer service or hospitality, be sure to mention it. Even if you haven't worked in an airport lounge before, any relevant skills can help demonstrate your capability for the role.

✨Demonstrate Flexibility

Since the job requires working various shifts, including weekends, it's important to convey your willingness to be flexible with your schedule. This shows that you're committed and ready to meet the demands of the position.

✨Prepare for Common Questions

Think about how you would handle specific scenarios related to customer service, such as dealing with difficult customers or managing multiple tasks at once. Being prepared with examples will help you stand out during the interview.

Front of House – Airport Lounge Assistant
Pertemps Liverpool
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