Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice for customers, handling their orders and inquiries.
- Company: Join a supportive team in Leicester with growth opportunities.
- Benefits: Flexible part-time hours on weekends with potential for permanent position.
- Why this job: Gain valuable experience in customer service while working in a great environment.
- Qualifications: Must have call center experience and excellent communication skills.
- Other info: Training provided before starting; must have access to a vehicle.
Our Client has an opportunity for Part Time as a Call Centre Advisor. Working in a Location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests. Great place to work, could have the opportunity for the right candidate to progress to a Permanent position. Job Role: Communicating with the Customer, receiving calls to the helpline and dealing with customers orders. Dealing with enquiries and complaints Referring on any complex matters when necessary. Requirements: Must have excellent Customer Service Skills, and be a great communicator. Call Centre Experience is a Must. Great attention to detail. Must be able to drive and have access to own vehicle. Days: Saturday and Sunday – (possibly additional shifts during the week) Hours: 11:00 – 19:00 Training will be provided prior to start date. Ongoing Mentoring. Must be available to do training for 3 days during the week. Please contact (phone number removed) / (url removed)
Part Time Customer Service Advisor employer: Pertemps Leicester
Contact Detail:
Pertemps Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Advisor
✨Tip Number 1
Make sure to highlight your previous call center experience during the interview. Share specific examples of how you handled customer inquiries and complaints effectively, as this will demonstrate your capability in a similar role.
✨Tip Number 2
Since communication is key in this position, practice active listening skills. During the interview, show that you can listen carefully and respond thoughtfully to questions, which reflects your ability to handle customer calls.
✨Tip Number 3
Be prepared to discuss how you manage your time and prioritize tasks, especially since you'll be dealing with multiple customer requests. This will show that you can handle the fast-paced environment of a call center.
✨Tip Number 4
Demonstrate your attention to detail by mentioning any specific tools or methods you use to keep track of customer orders and inquiries. This will reassure us that you can maintain accuracy in your work.
We think you need these skills to ace Part Time Customer Service Advisor
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your excellent customer service skills in your application. Provide specific examples of how you've successfully handled customer inquiries or complaints in the past.
Showcase Call Centre Experience: Since call centre experience is a must, detail your previous roles in similar environments. Mention any relevant tools or systems you are familiar with that could benefit the role.
Demonstrate Communication Skills: As communication is key for this position, include instances where your communication skills made a positive impact. This could be through resolving issues or enhancing customer satisfaction.
Be Clear About Availability: Clearly state your availability for the required shifts, including weekends and any potential additional shifts during the week. This shows your commitment and flexibility for the role.
How to prepare for a job interview at Pertemps Leicester
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved customer issues or improved their experience.
✨Demonstrate Communication Abilities
As a Call Centre Advisor, effective communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios to showcase your ability to handle inquiries and complaints.
✨Highlight Call Centre Experience
If you have previous call centre experience, make sure to discuss it in detail. Talk about the types of calls you handled, how you managed difficult situations, and any metrics you achieved that demonstrate your success in the role.
✨Be Ready for Training Questions
Since training will be provided, be prepared to discuss your learning style and how you adapt to new information. Show enthusiasm for the training process and express your willingness to learn and grow within the company.
