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- Tasks: Manage claims linked to damage and resolve disputes efficiently.
- Company: Join a leading energy company focused on innovation and sustainability.
- Benefits: Enjoy 25 days annual leave, early finishes, and career progression.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Minimum of 2 A Levels or equivalent, strong communication skills required.
- Other info: Agile working options and discounts on attractions available.
The predicted salary is between 10 - 15 £ per hour.
Do you enjoy problem-solving, speaking to people, and want a role that could lead to a permanent job?
We are recruiting for a Claims Handler to join a well-known energy company that manages a large power network across the region. You’ll support the recovery of costs linked to damage to their assets. This is a temporary role with a strong chance of becoming permanent for the right person.
The energy sector is moving fast, with major investment in smart technology and innovation. Our client is at the forefront of delivering a safe, reliable, and efficient power network for millions of customers, now and in the future. Their focus is on great customer service while building a more sustainable future.
Our client is looking for someone who enjoys communication and problem-solving and is keen to support the management and recovery of costs caused by third-party damage. This Claims Handler role is a great opportunity for someone who wants to grow within the energy industry and make a real impact.
The Role
As a Claims Handler, you’ll manage a caseload of claims linked to damage to the network and oversee incoming claims from other utility companies. You’ll work to resolve cases efficiently, handle disputes, and keep things moving. Strong written and verbal communication skills, along with good time management, will be key to your success in this Claims Handler position.
Pay: £12.61ph
Hours: 09.00am - 5:00pm
Working Week: Mon-Thurs | 4.30pm finish Fridays
Key Responsibilities:
- Managing a caseload of damage claims ranging from £100 to £1m+
- Making sure claims are resolved on time and within agreed authority levels
- Building and maintaining customer relationships and managing outstanding costs
- Using IT systems such as Solcase, GIS, EAM, Spatial, OMS, Oracle, and Microsoft Office
- Applying relevant legislation and guidance when handling claims
- Handling technical queries and disputes in a professional way
- Identifying problem claims and deciding the best next steps
- Understanding repair costs and associated overheads
- Delivering excellent customer service at all times
- Supporting the wider claims and admin team
- Attending meetings with third parties to resolve liability and cost issues
Key Skills & Competencies:
- Planning and organising
- Clear written and spoken communication
- Teamwork
- Interpreting information
- Decision-making
- Strong customer service
What in it for you?
- 25 days annual leave plus bank holidays
- Early finish on a Friday
- Agile working options
- Free on-site parking
- Discounts on tourist attraction tickets and vouchers
- Career progression opportunities
Essential Experience & Qualifications:
- Minimum of 2 A Levels (Grade C or above), NVQ Level 3, or ONC in Business Management
- Good knowledge of Microsoft Office
- Experience working as part of a team
- Strong communication skills
- Proven customer service experience
Desirable:
- Previous experience in claims, insurance, or legal-related roles
If you’re organised, confident speaking to people, and ready to take the next step as a Claims Handler, apply today.
Claims Handler in Leeds employer: Pertemps Leeds
Contact Detail:
Pertemps Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work as Claims Handlers or in similar roles. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about how you’d solve problems and manage customer relationships. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise. Use examples from past experiences to demonstrate how you’ve successfully handled disputes or managed claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Claims Handler in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Claims Handler role. Highlight your problem-solving abilities and any relevant customer service experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the energy sector and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since strong written and verbal communication is key for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet approachable.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Pertemps Leeds
✨Know Your Stuff
Before the interview, make sure you understand the energy sector and the role of a Claims Handler. Research the company’s values and recent developments in smart technology. This will help you answer questions confidently and show your genuine interest.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully resolved disputes or managed customer relationships. This will demonstrate your ability to handle claims effectively.
✨Be Ready to Problem-Solve
Expect scenario-based questions that test your problem-solving skills. Think of specific situations where you identified issues and took action. Highlight your decision-making process and how it led to positive outcomes, especially in a team setting.
✨Dress the Part
While the energy sector can be quite formal, aim for smart-casual attire. Looking professional shows respect for the interview process and helps create a good first impression. Remember, confidence starts with how you present yourself!
