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- Tasks: Lead a small team, ensuring high service levels and training.
- Company: Join the UK's largest insurance company with global reach.
- Benefits: Enjoy enhanced holidays, pension perks, training, and discounts.
- Why this job: Great opportunity for leadership growth in a supportive environment.
- Qualifications: Experience in leadership roles and team management required.
- Other info: Immediate start available for motivated candidates.
The predicted salary is between 21000 - 29000 £ per year.
Location: Sheffield
Salary: £26,371.80
!! IMMEDIATE START !!
Do you have team leader qualities and experience within a leadership role? Are you looking for a new challenge with the responsibility of leading a small on-site post and reprographics team in the UK’s largest insurance company? Are you interested in developing a career with a global communications provider?
This is an excellent opportunity to lead a small, hands-on team providing a high level of service to their client to ensure all SLA requirements are met in a timely fashion and to the correct standards.
Main responsibilities:
- Ensure all team members are adequately trained across the service lines
- Ensure all processes are followed correctly by their team ensuring that any process failures are reported and tracked through the centralised issues log
- Regularly review processes, and identify that where risks exist, these are identified and mitigated
- Be the escalation point for their team and clients for issues and enquiries
- Always represent the business positively, demonstrating professionalism and pride in the service and in the absence of the Team Manager to be the ‘go to' person for any client enquiries
- Support the Senior Management team to grow the business and ensure all contractual obligations are met in an environment that delivers operational excellence
- Champion best practice and utilise resources to maximise efficiency
- Support the Team Manager in managing multiple teams and locations where appropriate
Benefits include enhanced holiday and pension entitlement, training, progression, discounted canteen and more.
Deputy Team Leader employer: Pertemps Leeds
Contact Detail:
Pertemps Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Team Leader
✨Tip Number 1
Familiarise yourself with the company culture and values of the global communications provider. Understanding their mission and how they operate will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in training and developing team members during any informal discussions or networking opportunities. Being able to demonstrate your ability to enhance team performance will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed processes and mitigated risks in previous roles. This will showcase your problem-solving skills and your proactive approach to leadership.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information that you can use to tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace Deputy Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and team management skills. Use specific examples that demonstrate your ability to lead a team effectively, especially in a service-oriented environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Deputy Team Leader position. Discuss how your previous experiences align with the responsibilities outlined in the job description, particularly your ability to train team members and manage processes.
Highlight Relevant Skills: Emphasise skills that are crucial for this role, such as problem-solving, communication, and process improvement. Mention any experience you have with managing client relationships and ensuring service level agreements are met.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a leadership role.
How to prepare for a job interview at Pertemps Leeds
✨Showcase Your Leadership Skills
As a Deputy Team Leader, it's crucial to demonstrate your leadership qualities. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved processes. This will show the interviewer that you have the necessary skills to manage and motivate a team.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Understanding their approach to client service and operational excellence will help you align your answers with what they are looking for. Be ready to discuss how you can contribute positively to their environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to handle team issues or client enquiries, and be prepared to explain your thought process and the outcomes of your actions.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
