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- Tasks: Be the friendly voice for customers, handling inquiries and processing orders.
- Company: Join a leading medical supplies provider focused on improving patient care.
- Benefits: Enjoy free parking and a supportive team environment.
- Why this job: Make a real impact in healthcare while developing your customer service skills.
- Qualifications: Experience in customer service and familiarity with ERP systems preferred.
- Other info: Work hours are Monday to Thursday 8:30am-5:00pm and Fridays 8:30am-3:00pm.
The predicted salary is between 24000 - 26000 £ per year.
We are looking for an experienced Customer Service Administrator to join a friendly team based in Stratford-upon-Avon. The company is a leading provider of medical supplies dedicated to improving patient care through their high-quality products and exceptional customer service. They are committed to innovation, excellence, and building long-lasting relationships with their clients. Joining the team means being part of a company that makes a difference in the healthcare industry. Salary: £24,000- £26,000 DOE Working hours: Monday Thursday 8:30am 5:00pm and Fridays 8:30am 3:00pm Free parking on site Purpose of Job Provide an excellent first point of contact experience Maintain high levels of customer care and relationships Answer all calls, emails, customer queries within 48 hours Global contact within CST Cross functional working across customer service team Ad hoc administrative support for the UK Sales team Sales Order Processing using our ERP system, Oracle JDE Enterprise One Responsibilities To provide administrative support within the Customer Services Team: Answering of telephone and assisting with customer and patient enquiries Raising sales invoices Daily filing of orders, invoices and delivery notes Processing sales orders using JDE SOP syste…
Customer Service Administrator employer: Pertemps Leamington Spa Careers
Contact Detail:
Pertemps Leamington Spa Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with Oracle JDE Enterprise One, as it's a key part of the role. If you have experience with ERP systems, be ready to discuss how you've used them in previous positions.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled customer queries in the past. This will show that you can maintain high levels of customer care.
✨Tip Number 3
Research the company’s commitment to improving patient care and think about how your values align with theirs. Being able to articulate this connection during your conversation can set you apart.
✨Tip Number 4
Prepare to discuss your experience with cross-functional teamwork. The role involves working closely with the sales team, so showcasing your collaborative skills will be beneficial.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasize any previous roles where you provided excellent customer care or worked with medical supplies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the healthcare industry. Mention specific examples of how you've improved customer relationships in past roles.
Highlight Relevant Skills: In your application, emphasize skills such as communication, problem-solving, and proficiency with ERP systems like Oracle JDE. These are crucial for the Customer Service Administrator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pertemps Leamington Spa Careers
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service. Highlight specific examples where you went above and beyond to assist a customer or resolve an issue, as this role is all about providing excellent support.
✨Familiarize Yourself with the Company
Research the company’s mission and values, especially their commitment to improving patient care. This will help you align your answers with their goals and demonstrate your genuine interest in being part of their team.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be ready to discuss how your skills match the responsibilities listed, such as sales order processing and administrative support. Prepare to explain your experience with ERP systems like Oracle JDE.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about team dynamics, opportunities for professional development, or how success is measured in the customer service team.
