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- Tasks: As a Technical Operator, you'll ensure top-notch service and maintain accurate records daily.
- Company: Join a dynamic company in Kettering, Northamptonshire, focused on delivering excellence.
- Benefits: Enjoy perks like medical cover, casual dress, gym access, and employee discounts up to 35%.
- Why this job: This role offers hands-on experience, a supportive culture, and opportunities for personal growth.
- Qualifications: Prior technical experience in mechanical assembly and IT literacy with ERP systems is essential.
- Other info: Flexible hours, overtime options, and a commitment to continuous improvement await you!
The predicted salary is between 23936 - 33510 £ per year.
Starting salary £27,936.00 per annum + overtime available
Monday to Friday 08.00-16.30
Kettering, Northamptonshire
Our client is seeking a Technical Operator who is responsible for delivering accurate results and who can service client needs to a high standard.
Some of the benefits include:
- Medical cover
- Additional leave (up to 3 days)
- Canteen
- Casual dress
- Company events
- Company pension up to 7%
- Cycle to work scheme
- Employee discount up to 35%
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Referral programme
- Stores and online discounts
The nature of the role means that each activity will have its own range of demands which you will be expected to meet. The main aspect in this position should always deliver customer service excellence in every transaction you are involved in. You will have strong attention to detail and quality.
Some of the job details include:
- Follow current work instructions for maintaining accurate record keeping
- Deliver work to the highest standards
- Show flexibility and openness to new tasks and training
- Consistently work to achieving individual KPI
- Raise new part number requests when required
- Notify leadership of inventory discrepancies or non-conformities immediately
- Accurately log all parts used to ensure inventory quantities are correct
- Collaborate effectively with others in the department to achieve business goals
- Conduct all communications with customers franchisees in an effective way, always using professional language
- Demonstrate a consistent focus on providing the high levels of customer satisfaction expected
- Actively seek ways to reduce waste or improve service
- Aide Manager in departmental process development
- Help in maintaining a culture of continuous improvement
We are looking for someone who:
- Has prior technical experience in assembly of mechanical equipment in an engineering business
- Can work safely and independently
- Can achieve daily targets
- Is IT literate and has experience with ERP systems and/or digital job cards
- Can collaborate with team to ensure daily tasks are performed and improve SOPs
- Can read & write fluently in English and conduct themselves professionally in customer communications
Interested? Please click apply.
Technical Operator employer: Pertemps Kettering
Contact Detail:
Pertemps Kettering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operator
✨Tip Number 1
Familiarise yourself with the specific technical skills required for the role. Brush up on your knowledge of mechanical equipment assembly and ERP systems, as these are crucial for demonstrating your capability during interviews.
✨Tip Number 2
Showcase your attention to detail by preparing examples of how you've maintained accurate records or improved processes in previous roles. This will help you stand out as someone who aligns with the company's focus on quality and customer satisfaction.
✨Tip Number 3
Practice your communication skills, especially in a professional context. Since the role involves interacting with customers and colleagues, being able to articulate your thoughts clearly and professionally will be key to your success.
✨Tip Number 4
Demonstrate your flexibility and willingness to learn by preparing to discuss any new tasks or training you've undertaken in the past. Employers appreciate candidates who are open to growth and can adapt to changing demands.
We think you need these skills to ace Technical Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Operator position. Highlight your relevant experience in assembly and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your technical experience, attention to detail, and ability to work independently and safely.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and how your background makes you a perfect fit. Mention specific examples of how you've delivered customer service excellence in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is professional and clear, especially since the role involves customer interactions.
How to prepare for a job interview at Pertemps Kettering
✨Showcase Your Technical Experience
Be prepared to discuss your prior technical experience in assembly and how it relates to the role. Highlight specific projects or tasks where you demonstrated your skills, as this will show your potential employer that you have the relevant background.
✨Emphasise Attention to Detail
Since the role requires strong attention to detail, be ready to provide examples of how you've maintained accuracy in your previous positions. Discuss any systems or processes you used to ensure quality and precision in your work.
✨Demonstrate Customer Service Skills
Customer service excellence is key for this position. Prepare to share instances where you successfully handled customer interactions, focusing on how you ensured satisfaction and resolved issues effectively.
✨Prepare for Team Collaboration Questions
As collaboration is essential, think of examples where you worked as part of a team to achieve goals. Be ready to discuss how you contributed to improving processes or achieving targets together with your colleagues.
