Stores Operative

To correctly and accurately receive, locate, pick, and dispatch Customer Orders whilst maintaining the integrity of the Inventory control system. A Warehouse Operative may specialise in one particular function such as Receiving, Picking or Shipping.

KEY RESPONSIBILITIES

• Maintain a comprehensive filing system of all client Supplier/Delivery/Pick Notes ensuring that all records are easily accessible.
• In line with the business needs, flexibility may be required on working hours.
• Good housekeeping is essential and you will be required to keep the working areas of the business safe and clear of any item/object that hinders a safe working environment.
• To be continuously aware of company Health & Safety Policies, including environmental, and adhere to them at all times.
• Receive and unload deliveries.
• Check consignment number on parcels against consignment number on courier paperwork to ensure accurate Proof of Delivery information.
• Check each delivery against the Supplier Dispatch Note to confirm that items and quantities received are as specified.
• Any items/deliveries that are non-conforming should be highlighted and passed to the Warehouse Administrator.
• Accurately and efficiently input Stock deliveries onto the computerised Inventory Management System against the correct Purchase Order.
• Ensure that all Stock received is correctly labelled with a Product Code and then placed in an appropriate Location.
• Accurately pick products from the Service Stores locations according to instructions on computerised lists/Manual Pick Note.
• Report any Stock discrepancies to the Stock Controller and the Team Leader.
• For all Customer orders, carry out the final Quality check of the order to ensure the Products and quantities are correct.
• Ensure all orders leaving Service Stores are adequately packaged for Transportation.
• Continuously implement and follow Company processes and procedures to ensure that a high level of quality and accuracy is maintained at all times.
• Bring any problems or difficulties experienced with these procedures to the attention of the Team Leader.
• Follow all security procedures of Service Stores at all times.
• Bring any non-conforming actions or observations to the attention of the Team Leader.
• Operate the mechanical equipment in line with RTITB regulations and company policy.
• Apply the Service Stores regulations regarding storage and product handling.

QUALIFICATIONS, SKILLS, AND EXPERIENCE

• A level of experience working in a fast-paced technical environment.
• An understanding of an organisational structure from a commercial perspective.
• A passion for the IT industry in particular providing repair and configuration of customers' equipment, striving for excellence in delivery of Service.
• Business management skills with a total commitment to the highest levels of customer service.

ESSENTIAL ATTRIBUTES

• Excellent organisational and communication skills.
• Must be flexible.
• Willing to work extra hours during peak periods to ensure SLA’s are adhered to.
• Motivational, an ability to get the best from the team even during high volume periods.
• Professional, honest and hardworking.
• Self-motivated and proactive.
• Excellent attention to detail.
• Proven record of reliability, responsibility and a solid work ethic.
• Good interpersonal skills – ability to liaise with personnel at all levels and adapt style accordingly, being presentable and aware of external visitors.
• Capable of multi-tasking, efficiently managing time and resources.
• Ability to work to challenging deadlines.
• Have a desire for continuous development and improvement of self, team and Department.
• A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner.
• Must possess a proactive approach to problem solving at root cause, with a can-do attitude.
• Multi-functional team player experienced in all aspects of general teamwork.
• A good understanding of client as a business and its goals and visions for the future.

What we expect of you

• Each coworker is accountable for their actions and is required to exercise good judgment in everything they do.
• Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the company Way, the company Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role.
• Each coworker has a responsibility to ask questions when they are unsure of client’s values, standards, and policies, and to act if they believe someone else is not acting consistently with those values, standards, and policies.
• Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand client’s commitment to excellent client service and continual improvement.
• Coworkers must report any customer problems, feedback, service outages, and service improvement suggestions to management.
• Each coworker is required to comply with client’s policies relating to Information Security and Data protection.
• Protect all information assets from unauthorised access, disclosure, modification, destruction & interference.
• Treat the security of all information assets according to their designated information security classification.
• Ensure that they only access information assets that they are authorised to do so.
• Adhere to the procedure for reporting any security weakness or event.
• Commit to, and participate in, personal development of information security awareness & knowledge.
• Comply with all laws and contractual obligations regarding the protection of data.

Shift Pattern: Hours 8am to 4.30pm Monday to Friday with 1 hour unpaid lunch.

Salary: Pay is £12.38 per hour.

If you feel you have the relevant experience please contact us.