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- Tasks: Engage with customers, handle sales enquiries, and ensure a welcoming store environment.
- Company: Join a well-established self-storage facility in Hemel Hempstead with a friendly team.
- Benefits: Enjoy a £500 bonus every 6 months, ongoing training, and potential for a permanent role.
- Why this job: Perfect for those who love customer service and want to grow in a supportive environment.
- Qualifications: Strong communication skills and previous retail or customer service experience are essential.
- Other info: Work a regular schedule with only 1 in 3 weekends required.
The predicted salary is between 22000 - 29000 £ per year.
We are recruiting for a Customer Sales Advisor to join a busy, customer-focused operation on a permanent basis. This is a varied role combining sales, customer service, and day-to-day site support, ideal for someone confident dealing with customers both face-to-face and over the phone. You will play a key part in delivering excellent service while helping drive occupancy and revenue, supporting administrative tasks, and maintaining high standards across the site This position will involve working across two local depots (St Albans and Stevenage), so a full UK driving licence is essential. Mileage is reimbursed at 45p per mile. Key Responsibilities * Handling sales enquiries in person and over the phone, advising customers on available services * Maximising every sales opportunity to help achieve store targets * Completing administrative tasks in line with company procedures * Maintaining a clean, tidy, and professional working environment * Supporting health & safety standards at all times * Carrying out physical checks/rounds of the site * Lone working when required, including key holder responsibility in management absence * Forklift operation (training provided if required) * Assisting with debt control procedures where necessary * General ad-hoc duties to support site operations What We’re Looking For * Strong verbal and written communication skills * Confident, professional manner with customers * Sales-minded with a focus on delivering excellent service * Organised with good attention to detail * Comfortable working both independently and as part of a small team * Willing to be flexible across two depot locations * Full UK driving licence (essential) What’s on Offer * Permanent position * Mileage paid at 45p per mile between depots * Supportive team environment * Training provided * Opportunity to develop sales and customer service skills To apply, please submit your CV or contact Pertemps Hemel Hempstead directly for more information
Customer Sales Advisor employer: Pertemps Hemel Hempstead
Contact Detail:
Pertemps Hemel Hempstead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the self-storage industry and the specific services offered by the facility in Hemel Hempstead. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during any interactions.
✨Tip Number 2
Practice your communication skills, especially in handling customer enquiries. Role-playing different scenarios with a friend can help you feel more prepared to convert inquiries into sales when you meet potential customers.
✨Tip Number 3
Showcase your problem-solving abilities by thinking of examples from your past experiences where you successfully resolved customer issues. Be ready to share these stories during any discussions or interviews to highlight your suitability for the role.
✨Tip Number 4
Network with current employees or others in the industry to gain insights about the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying through our website.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or retail. Use specific examples that demonstrate your strong communication skills and problem-solving abilities, as these are key for the Customer Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your previous experience in similar roles and how it has prepared you to engage with customers effectively and support them throughout their journey.
Highlight Key Skills: In your application, emphasise your ability to work independently and as part of a team. Include any experience you have with administrative tasks and using computers, as these are important for managing customer accounts and processing payments.
Showcase Your Flexibility: Mention your willingness to take on additional responsibilities and your flexibility regarding working hours, including weekends. This will demonstrate your commitment to the role and your readiness to contribute to the team's success.
How to prepare for a job interview at Pertemps Hemel Hempstead
✨Showcase Your Customer Service Skills
As a Customer Sales Advisor, you'll be the friendly face of the store. Be prepared to share specific examples of how you've successfully handled customer enquiries in the past, demonstrating your strong communication and problem-solving skills.
✨Demonstrate Your Sales Acumen
Since converting enquiries into sales is a key responsibility, think of times when you've successfully upsold or persuaded a customer. Highlight your ability to engage with customers and make them feel valued.
✨Familiarise Yourself with the Company
Research the self-storage industry and the specific company you're interviewing with. Understanding their services and values will help you tailor your responses and show genuine interest in the role.
✨Prepare for Teamwork Questions
This role requires both independent work and teamwork. Be ready to discuss how you've collaborated with others in previous roles, and provide examples of how you can contribute positively to a small team environment.
