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- Tasks: Manage service charge income and liaise with leaseholders and legal teams.
- Company: Pertemps is a leading recruitment agency with a strong focus on personal touch and employee development.
- Benefits: Enjoy hybrid working, competitive pay, excellent training, and career development support.
- Why this job: Join a diverse team in a culturally rich borough, making a real impact in the community.
- Qualifications: Knowledge of property acts and experience in service charge collection are essential.
- Other info: This is a temporary role with potential for ongoing opportunities.
Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT
Employer: Pertemps Recruitment Partnership for London Borough of Harrow
Contract Type: Temporary (3 months ongoing)
Hours of Work: Monday to Friday; 09:00 - 17:00
Working arrangements: Hybrid working, at least 2-3 days working from the office
Overview of the Role:
Pertemps is looking for a motivated and self-driven individual to join the expanding team at the London Borough of Harrow as a Property Leasehold Officer. This temporary position offers a competitive pay rate of up to 27.41 per hour Umbrella PAYE, excellent training, career development support.
Main Responsibilities of a Property Leasehold Officer:
- Manage service charge income, including personal contact, report production, and liaising with mortgage lenders, court services, and legal teams.
- Proactively contact leaseholders to address non-payment issues.
- Assess income and expenditure, establish repayment agreements, and monitor repayments.
- Identify and refer leaseholders with serious debts to advice services.
- Create and manage payment plans, promoting Direct Debits and Standing Orders.
- Set up and monitor Direct Debits, and process cheques.
- Investigate and process payment transfers, refunds, and misallocated payments.
- Handle service charge enquiries, resolving issues or referring them as needed.
The successful applicant will have:
- Knowledge of relevant property and housing acts.
- Ability to interpret leases and transfer agreements.
- Experience in service charge collection and arrears recovery.
- Understanding of service charge and major works billing processes.
- Familiarity with leases, covenants, and the Leasehold Valuation Tribunal.
Property Leasehold Officer employer: Pertemps Harrow
Contact Detail:
Pertemps Harrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Leasehold Officer
✨Tip Number 1
Familiarise yourself with the relevant property and housing acts before your interview. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling service charge enquiries. Being able to articulate your thoughts clearly and effectively will be crucial when liaising with leaseholders and other stakeholders.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to manage service charge collections and resolve arrears. Real-life scenarios can illustrate your problem-solving skills and make you a more attractive candidate.
✨Tip Number 4
Research the London Borough of Harrow and its community. Understanding the local context can help you connect better during interviews and show your enthusiasm for working in such a diverse area.
We think you need these skills to ace Property Leasehold Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Property Leasehold Officer. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in property management, service charge collection, or arrears recovery. Use specific examples to demonstrate your knowledge of property and housing acts.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying and how your skills align with the role. Mention your understanding of lease agreements and your ability to manage service charge income effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pertemps Harrow
✨Know Your Legislation
Familiarise yourself with relevant property and housing acts. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience in service charge collection and arrears recovery. Use specific examples to illustrate how you've successfully managed similar responsibilities in the past.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to resolve issues, particularly related to leaseholders or service charges. Highlight your ability to assess situations and implement effective solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the challenges faced by the Property Leasehold Officer. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
