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- Tasks: Assess and respond to parking appeals while investigating cases thoroughly.
- Company: Join the London Borough of Harrow, a vibrant and diverse community.
- Benefits: Competitive pay, hybrid working, and opportunities for personal development.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Experience in parking enforcement or similar roles is a plus.
- Other info: Be part of a top-rated company with excellent career growth potential.
The predicted salary is between 44000 - 62000 £ per year.
Role: Parking Representations Officer
Location: Hybrid working, London Borough of Harrow, Harrow, Middlesex, HA3 8NT
Salary: £21.12ph (Umbrella)
Contract: Full-time
Responsibilities:
- Assess and respond to formal representations and appeals against Penalty Charge Notices (PCNs) in line with legislation and council policy.
- Investigate cases thoroughly using available evidence, including CCTV footage, photos, and system records.
- Liaise with members of the public, enforcement agents, and external adjudicators (e.g., London Tribunals).
- Maintain accurate records and contribute to service improvements through feedback and analysis.
What London Borough of Harrow is looking for:
- Experience in parking enforcement, appeals, or a similar regulatory environment.
- Strong written communication and analytical skills.
- A calm, professional approach to handling challenging or sensitive situations.
- Familiarity with relevant legislation (e.g., Traffic Management Act 2004) is desirable.
Parking Representations Officer in London employer: Pertemps Harrow
Contact Detail:
Pertemps Harrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Representations Officer in London
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the London Borough of Harrow. Understanding their approach to parking enforcement and community engagement can really help you stand out.
✨Tip Number 2
Practice your communication skills! As a Parking Representations Officer, you'll need to handle challenging situations with ease. Role-play with a friend or family member to get comfortable discussing sensitive topics and responding to appeals.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used evidence in past roles to make decisions. Bring examples of how you've investigated cases thoroughly, as this will demonstrate your capability for the role.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly through StudySmarter. This way, we can keep track of your progress and help you land that job!
We think you need these skills to ace Parking Representations Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in parking enforcement or similar roles. We want to see how your skills align with the responsibilities of a Parking Representations Officer, so don’t hold back!
Show Off Your Writing Skills: Since strong written communication is key for this role, take the time to craft clear and concise responses. We’re looking for someone who can articulate their thoughts well, especially when dealing with appeals and formal representations.
Be Professional and Calm: In your application, reflect a calm and professional approach, especially when discussing challenging situations. We appreciate candidates who can handle sensitive matters with grace, so share any relevant experiences that showcase this.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Pertemps Harrow
✨Know Your Legislation
Familiarise yourself with the Traffic Management Act 2004 and any other relevant legislation. This will not only show your knowledge but also demonstrate your commitment to understanding the role's requirements.
✨Prepare for Real Scenarios
Think of examples from your past experiences where you've handled appeals or similar situations. Be ready to discuss how you approached these cases, what evidence you considered, and the outcomes. This will help you showcase your analytical skills.
✨Practice Calm Communication
Since you'll be dealing with the public and potentially challenging situations, practice maintaining a calm and professional tone. Role-play with a friend or family member to get comfortable with responding to difficult questions or complaints.
✨Showcase Your Record-Keeping Skills
Highlight your attention to detail by discussing how you maintain accurate records in your previous roles. Bring examples of how your record-keeping has contributed to service improvements or efficiency in your past positions.
