Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenancy issues, manage databases, and assist customers in the Housing Department.
- Company: Join the London Borough of Harrow, a dynamic team dedicated to community support.
- Benefits: Earn £16.19 per hour with flexible working hours and valuable experience.
- Why this job: Make a real impact in housing while developing your skills in a supportive environment.
- Qualifications: Must have a driving license, business insurance, and knowledge of housing laws.
- Other info: This is a temporary position with ongoing opportunities for growth.
Job Description
- Support tenancy and leasehold issues, collaborating with partners and service providers.
- Assist in database management and rent collection system maintenance.
- Handle initial enquiries from customers approaching the Housing Department.
- Undertake low-level actions to prevent arrears and manage housing.
- Conduct Tenancy Audits, Vulnerable Visits, and Settling-in visits.
- Support housing officers with Gas Access and EICR compliances.
- Fulfil reasonable management requests.
- Assist with Right to Buy queries and applications.
Experience and Skills:
- Knowledge of housing laws and policies.
- Basic home repairs and maintenance knowledge.
- Understanding of welfare benefits.
- Ability to prioritize tasks.
- Driving license and proof of business insurance.
About us:For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting fpn
Housing Assistant Officer employer: Pertemps Harrow
Contact Detail:
Pertemps Harrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant Officer
✨Tip Number 1
Familiarize yourself with the housing laws and policies relevant to the London Borough of Harrow. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Make sure you have a valid driving license and business insurance ready to go. Since this role requires access to a car, having these documents prepared will show that you're serious about the position.
✨Tip Number 3
Brush up on your customer service skills. As you'll be handling initial enquiries from customers, being able to communicate effectively and empathetically will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the London Borough of Harrow. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Housing Assistant Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Assistant Officer position. Highlight key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to emphasize relevant experience in housing, customer service, and any knowledge of housing laws and policies. Include specific examples that demonstrate your ability to handle tenancy issues and manage databases.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to the London Borough of Harrow. Mention your driving license, business insurance, and how you can contribute to the team, particularly in supporting tenancy and leasehold issues.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Pertemps Harrow
✨Show Your Knowledge of Housing Laws
Make sure to brush up on relevant housing laws and policies before the interview. Being able to discuss these topics confidently will demonstrate your understanding of the role and its responsibilities.
✨Highlight Your Customer Service Skills
Since you'll be handling initial enquiries from customers, it's crucial to showcase your customer service experience. Prepare examples of how you've successfully resolved issues or assisted clients in previous roles.
✨Demonstrate Your Organizational Skills
The role requires prioritizing tasks effectively. Be ready to discuss how you manage your time and organize your workload, especially when dealing with multiple responsibilities like tenancy audits and rent collection.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in this role, such as handling a difficult tenant or managing arrears. Practice your responses to these situations to show that you're proactive and solution-oriented.
