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- Tasks: Help vulnerable adults and children find safe and suitable care placements.
- Company: Join Pertemps, a leading recruitment company with a personal touch.
- Benefits: Part-time hours, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a diverse team making impactful decisions in social care.
- Qualifications: Experience in adult social care and strong communication skills required.
- Other info: Remote work with opportunities for career growth in a supportive environment.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Location: Remote
Pay Rate: £18.22
Contract type: Part-time, temporary (3 month contract with a view to extend)
Working Hours: 14.5 hours per week
- Friday: 10:30 - 17:00
- Saturday: 09:00 - 13:30
- Sunday: 09:00 - 13:30
Role Overview
Pertemps is currently recruiting for a proactive and detail-oriented Brokerage Officer to join the growing team at the London Borough of Harrow. The Brokerage Officer plays a key role in enabling safe and secure placements for vulnerable adults and children that best meet the outcomes identified in their support plans. The post holder will develop effective working relationships with care providers, gaining a detailed understanding of their capabilities and specialist services. This role is central to enabling quality placements that meet the needs of individuals with a wide range of requirements, including complex and demanding care needs.
Key Responsibilities
- Work collaboratively with Care Managers, providers, service users and families to identify and procure appropriate residential, nursing, supported living and community-based services for adults and children with disabilities.
- Prioritise providers based on capacity, capability, urgency, cultural needs and individual circumstances.
- Monitor quality of service provision and manage service failures and complaints.
- Ensure placements meet CQC requirements and liaise with Safeguarding teams as required.
Essential Requirements
- Detailed knowledge of Adult Social Care services including residential, nursing, domiciliary and reablement care, and services for children with disabilities.
- Knowledge of services for young adults with complex needs.
- Experience in brokerage and securing high-quality support packages.
- Good communication and engagement skills.
About Us
For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and is one of the most established players within the recruitment industry. The Sunday Times has listed Pertemps as one of the Best 100 Companies to Work For for 14 years running. We are not a big, faceless organisation-quite the opposite. We strongly believe in a personal approach to everything we do and are proud to be accredited as an Investor in People, reflected in the length of service and career progression of our employees.
The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located just 10 miles from central London and only 13 minutes from Euston via Harrow & Wealdstone station, the borough benefits from excellent transport links including the Metropolitan Line, Watford DC Line and national rail services. It is also easily accessible via the M1, M25 and A406.
Brokerage Officer in Harrow employer: Pertemps Harrow
Contact Detail:
Pertemps Harrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brokerage Officer in Harrow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Brokerage Officer role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We recommend practising common interview questions and tailoring your answers to highlight your experience in adult social care and brokerage. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. We suggest mentioning something specific from your conversation to remind them of your enthusiasm for the Brokerage Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that job!
We think you need these skills to ace Brokerage Officer in Harrow
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Brokerage Officer, so make sure you understand the role and its responsibilities.
Tailor Your Application: Don’t just send a generic CV and cover letter! We want to see how your skills and experiences match up with what we need. Highlight your knowledge of Adult Social Care services and any relevant brokerage experience.
Show Off Your Communication Skills: As a Brokerage Officer, good communication is key. Make sure your application reflects your ability to engage effectively with care providers, service users, and families. A clear and concise writing style will go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps Harrow
✨Know Your Stuff
Make sure you brush up on your knowledge of Adult Social Care services. Understand the different types of care available, especially for vulnerable adults and children. This will show that you're not just interested in the role but also have a genuine understanding of the field.
✨Showcase Your Communication Skills
As a Brokerage Officer, you'll need to work closely with various stakeholders. Prepare examples of how you've effectively communicated with care providers, service users, or families in the past. This will demonstrate your ability to build relationships and manage expectations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to brokerage and service provision. Think about how you would prioritise providers based on urgency or handle a service failure. Practising these scenarios can help you articulate your thought process during the interview.
✨Understand the Cultural Context
Given the diverse nature of the London Borough of Harrow, it's crucial to understand cultural needs when placing individuals. Research the community and be prepared to discuss how you would approach placements with cultural sensitivity. This shows that you’re not only qualified but also considerate.
