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For Companies At a Glance
- Tasks: Help vulnerable adults and children find safe and suitable care placements.
- Company: Join Pertemps, a leading recruitment firm with a personal touch.
- Benefits: Enjoy a supportive work environment with career progression opportunities.
- Why this job: Make a real difference in people's lives while working in a diverse community.
- Qualifications: Knowledge of social care services and strong communication skills required.
- Other info: Located near central London with excellent transport links.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Pertemps is currently recruiting for a proactive and detail-oriented Brokerage Officer to join the growing team at the London Borough of Harrow. The Brokerage Officer plays a key role in enabling safe and secure placements for vulnerable adults and children that best meet the outcomes identified in their support plans. The post holder will develop effective working relationships with care providers, gaining a detailed understanding of their capabilities and specialist services. This role is central to enabling quality placements that meet the needs of individuals with a wide range of requirements, including complex and demanding care needs.
Key Responsibilities
- Work collaboratively with Care Managers, providers, service users and families to identify and procure appropriate residential, nursing, supported living and community-based services for adults and children with disabilities.
- Prioritise providers based on capacity, capability, urgency, cultural needs and individual circumstances.
- Monitor quality of service provision and manage service failures and complaints.
- Ensure placements meet CQC requirements and liaise with Safeguarding teams as required.
Essential Requirements
- Detailed knowledge of Adult Social Care services including residential, nursing, domiciliary and reablement care, and services for children with disabilities.
- Knowledge of services for young adults with complex needs.
- Experience in brokerage and securing high-quality support packages.
- Good communication and engagement skills.
About Us
For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and is one of the most established players within the recruitment industry. The Sunday Times has listed Pertemps as one of the Best 100 Companies to Work For for 14 years running. We are not a big, faceless organisation-quite the opposite. We strongly believe in a personal approach to everything we do and are proud to be accredited as an Investor in People, reflected in the length of service and career progression of our employees.
The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located just 10 miles from central London and only 13 minutes from Euston via Harrow & Wealdstone station, the borough benefits from excellent transport links including the Metropolitan Line, Watford DC Line and national rail services. It is also easily accessible via the M1, M25 and A406.
Brokerage Officer employer: Pertemps Harrow
Contact Detail:
Pertemps Harrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brokerage Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for a Brokerage Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get familiar with the local scene! Research the London Borough of Harrow and its care providers. Understanding their services and needs will help you stand out in interviews and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! As a Brokerage Officer, you'll need to engage effectively with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Apply through our website! We at StudySmarter encourage you to submit your application directly on our platform. It’s a great way to ensure your CV gets seen by the right people and shows your commitment to joining our team.
We think you need these skills to ace Brokerage Officer
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what a Brokerage Officer does. Dive into the job description and highlight key responsibilities and requirements. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences specifically relate to the role. Use examples from your past that demonstrate your knowledge of adult social care services and your ability to work collaboratively.
Showcase Your Communication Skills: As a Brokerage Officer, good communication is key. Make sure your application reflects this! Write clearly and concisely, and don’t forget to proofread for any typos or errors. We want to see your attention to detail right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pertemps Harrow
✨Know Your Stuff
Make sure you brush up on your knowledge of Adult Social Care services. Understand the different types of care available, especially for vulnerable adults and children with disabilities. This will show that you're not just interested in the role but also have a genuine understanding of the sector.
✨Build Relationships
Since the Brokerage Officer role involves working closely with care providers and families, think about how you can demonstrate your relationship-building skills. Prepare examples from your past experiences where you've successfully collaborated with others to achieve positive outcomes.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've handled service failures or complaints in the past. Highlight your ability to monitor quality and ensure compliance with CQC requirements. This will illustrate your proactive approach and commitment to high standards.
✨Cultural Awareness is Key
Given the diverse nature of the London Borough of Harrow, it's important to show that you understand and respect cultural needs. Think about how you can incorporate this awareness into your answers, demonstrating that you can tailor services to meet individual circumstances.
