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- Tasks: Supervise box office operations and manage event bookings for a vibrant arts venue.
- Company: Join the London Borough of Harrow, a dynamic community-focused organisation.
- Benefits: Enjoy competitive pay, training opportunities, and 21 days annual leave.
- Why this job: Be part of a creative team, enhance your skills, and make an impact in the arts.
- Qualifications: Experience with ticketing systems and customer service is essential.
- Other info: This is a temporary role with potential for extension; evening work may be required.
Location: Harrow Arts Centre, Uxbridge Road, Hatch End HA5 4EA
Contract Type: Temporary (3 months assignment, to be reviewed for extension)
Working Hours: Monday - Friday, 09:00 - 17:00
Work Arrangement: 36 hours per week, might be required to work evenings
Role Overview: Pertemps is currently recruiting for a proactive and motivated Box Office Supervisor to join the expanding team at the London Borough of Harrow. This temporary position offers a competitive hourly rate of up to £19.01 PAYE, alongside excellent training, career development opportunities, and 21 days of annual leave (excluding Bank Holidays).
Key Responsibilities:
- Manage venue hire and commercial bookings to meet income targets.
- Act as the main contact for hirers, overseeing event bookings.
- Optimize space usage via the booking system, handling the full process from enquiry to payment.
- Lead and support box office assistants, ensuring excellent customer service and sales.
- Maintain box office rota, covering evenings and weekends, including major events.
- Process daily transactions up to £2,000, arrange banking, and update financial records.
- Coordinate the artistic programme diary for efficient scheduling.
Requirements:
- Proven knowledge of front and back-office systems for arts venues, including ticketing and commercial hire best practices.
Box Office Supervisor employer: Pertemps Harrow
Contact Detail:
Pertemps Harrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Supervisor
✨Tip Number 1
Familiarise yourself with the ticketing and booking systems commonly used in arts venues. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. This will highlight your ability to lead a team and ensure excellent service at the box office.
✨Tip Number 3
Research the Harrow Arts Centre and its events. Being knowledgeable about their programming and community engagement can set you apart and show your genuine interest in the position.
✨Tip Number 4
Network with professionals in the arts sector, especially those who have experience in box office management. They can provide valuable insights and may even refer you to opportunities within the industry.
We think you need these skills to ace Box Office Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in box office management or customer service. Emphasise any previous roles where you managed bookings or led a team, as these are key responsibilities for the Box Office Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the arts and your understanding of the role. Mention specific experiences that demonstrate your ability to manage venue hire and provide excellent customer service.
Highlight Relevant Skills: In your application, focus on skills such as financial management, customer service, and team leadership. Provide examples of how you've successfully used these skills in past roles, especially in a box office or similar environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for managing financial transactions and event bookings.
How to prepare for a job interview at Pertemps Harrow
✨Know the Venue Inside Out
Familiarise yourself with the Harrow Arts Centre and its operations. Understand the types of events they host and how the box office functions within that context. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Leadership Skills
As a Box Office Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or supported a team in the past. Highlight your ability to motivate others and ensure excellent customer service, as this is crucial for the role.
✨Showcase Your Financial Acumen
Since you'll be handling daily transactions and financial records, be ready to discuss your experience with budgeting, financial reporting, or any relevant software. Mention specific instances where you've successfully managed finances in a previous role.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the types of events you might be managing, or the challenges the box office faces. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
