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- Tasks: Build and maintain strong customer relationships while driving account growth.
- Company: Established engineering/manufacturing business in Tewkesbury with a supportive team.
- Benefits: Competitive salary, permanent position, and opportunities for career progression.
- Why this job: Join a high-performing team and make a real impact on customer success.
- Qualifications: Experience in Account Management or similar roles, preferably in a technical environment.
- Other info: Immediate start available; dynamic work environment with ongoing development.
Account Manager needed in Tewkesbury, Salary: £35,000 per year, Job Type: Full-time, Working Hours: Monday to Friday (office-based), permanent position, immediate start available following a successful interview process.
About the Role: We are looking for an experienced Account Manager to join a growing commercial team within a well-established engineering/manufacturing business based in Tewkesbury. This role focuses on building and maintaining strong customer relationships, ensuring excellent service delivery, and driving account growth through proactive communication and commercial awareness. You will act as the primary point of contact for key customer accounts, managing the full customer journey from quotation through to delivery and aftersales support.
Key Responsibilities:
- Act as the main point of contact for assigned customer accounts, building long-term relationships
- Manage day-to-day customer communications including quotations, order updates, and delivery status
- Identify and deliver account growth opportunities through upselling, cross-selling, and new product introductions
- Prepare and manage quotations and commercial proposals in collaboration with internal teams
- Support sales forecasting, pipeline management, and structured account planning
- Manage customer orders from quotation through to delivery and aftersales support
- Resolve customer queries, concerns, and complaints in line with company procedures
- Work closely with Sales, Engineering, Production, and Planning teams to meet customer commitments
- Maintain accurate CRM records and produce account performance and KPI reports
Skills & Requirements:
- Proven experience in Account Management, Internal Sales, Customer Success, or Technical Sales
- Background within engineering, manufacturing, electronics, or a technical environment preferred
- Strong commercial awareness with negotiation and margin management skills
- Excellent communication and relationship-building ability
- Highly organised with strong attention to detail and the ability to manage multiple accounts
- Confident using CRM systems (Salesforce desirable) and Microsoft Office
Education & Experience:
- Previous experience in a customer-facing commercial role within a technical or manufacturing environment
- Experience with quoting processes, pricing models, and order management
- CRM and pipeline management experience desirable
Pay & Benefits:
- Salary: £35,000 per annum
- Permanent full-time employment
- Opportunity to work within a supportive, high-performing commercial team
- Ongoing development and career progression opportunities
How to Apply:
Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon–Fri, 08:00–17:00) or call (phone number removed) to register or find out more details. Don’t miss this opportunity to join a stable, growing business in Tewkesbury - apply today.
Accounts Manager in Tewkesbury employer: Pertemps Gloucester
Contact Detail:
Pertemps Gloucester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in account management and customer relations. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Accounts Manager in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've built customer relationships and driven account growth in the past.
Showcase Your Technical Skills: Since we're in the engineering and manufacturing sector, it's important to showcase any technical skills or experience you have. Mention your familiarity with CRM systems like Salesforce and your ability to manage multiple accounts effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pertemps Gloucester
✨Know Your Stuff
Before the interview, make sure you brush up on the company’s background and its products. Understand their market position and recent developments in the engineering and manufacturing sectors. This will help you demonstrate your commercial awareness and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained customer relationships in previous roles. Think about specific situations where you resolved issues or identified growth opportunities. This will highlight your ability to manage accounts effectively and align with the job's focus on customer service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle customer complaints. Prepare to discuss scenarios where you had to negotiate or manage multiple accounts simultaneously. This will showcase your organisational skills and ability to thrive under pressure.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems like Salesforce is desirable, it’s a good idea to familiarise yourself with these tools if you haven’t already. Be ready to discuss how you’ve used CRM software in the past to manage customer interactions and track account performance.
