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- Tasks: Build and maintain strong customer relationships while driving account growth.
- Company: Established engineering/manufacturing business in Tewkesbury with a supportive team.
- Benefits: Competitive salary, permanent position, and opportunities for career progression.
- Why this job: Join a high-performing team and make a real impact on customer success.
- Qualifications: Experience in Account Management or similar roles, preferably in a technical environment.
- Other info: Immediate start available; dynamic work environment with ongoing development opportunities.
Account Manager needed in Tewkesbury. Salary: £35,000 per year. Job Type: Full-time. Working Hours: Monday to Friday (office-based), permanent position, immediate start available following a successful interview process.
About the Role: We are looking for an experienced Account Manager to join a growing commercial team within a well-established engineering/manufacturing business based in Tewkesbury. This role focuses on building and maintaining strong customer relationships, ensuring excellent service delivery, and driving account growth through proactive communication and commercial awareness. You will act as the primary point of contact for key customer accounts, managing the full customer journey from quotation through to delivery and aftersales support.
Key Responsibilities:
- Act as the main point of contact for assigned customer accounts, building long-term relationships.
- Manage day-to-day customer communications including quotations, order updates, and delivery status.
- Identify and deliver account growth opportunities through upselling, cross-selling, and new product introductions.
- Prepare and manage quotations and commercial proposals in collaboration with internal teams.
- Support sales forecasting, pipeline management, and structured account planning.
- Manage customer orders from quotation through to delivery and aftersales support.
- Resolve customer queries, concerns, and complaints in line with company procedures.
- Work closely with Sales, Engineering, Production, and Planning teams to meet customer commitments.
- Maintain accurate CRM records and produce account performance and KPI reports.
Skills & Requirements:
- Proven experience in Account Management, Internal Sales, Customer Success, or Technical Sales.
- Background within engineering, manufacturing, electronics, or a technical environment preferred.
- Strong commercial awareness with negotiation and margin management skills.
- Excellent communication and relationship-building ability.
- Highly organised with strong attention to detail and the ability to manage multiple accounts.
- Confident using CRM systems (Salesforce desirable) and Microsoft Office.
Education & Experience:
- Previous experience in a customer-facing commercial role within a technical or manufacturing environment.
- Experience with quoting processes, pricing models, and order management.
- CRM and pipeline management experience desirable.
Pay & Benefits:
- Salary: £35,000 per annum.
- Permanent full-time employment.
- Opportunity to work within a supportive, high-performing commercial team.
- Ongoing development and career progression opportunities.
How to Apply:
Visit Pertemps Gloucester, Unit 4A, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ (Mon–Fri, 08:00–17:00) or call (phone number removed) to register or find out more details. Don’t miss this opportunity to join a stable, growing business in Tewkesbury - apply today.
Accounts Manager employer: Pertemps Gloucester
Contact Detail:
Pertemps Gloucester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Let them know you're on the hunt for an Accounts Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your experience aligns with their needs. Practise common interview questions, especially around customer relationship management and account growth strategies.
✨Tip Number 3
Showcase your skills! Bring along examples of your past successes in account management, like how you’ve driven growth or resolved customer issues. This will help you stand out as the ideal candidate for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Accounts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built customer relationships and driven account growth in the past.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pertemps Gloucester
✨Know Your Accounts
Before the interview, research the company and its key accounts. Understand their products, services, and customer base. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully managed customer relationships in the past. Be ready to discuss how you handle difficult conversations and resolve conflicts.
✨Demonstrate Commercial Awareness
Brush up on your understanding of commercial strategies, upselling, and cross-selling techniques. Be prepared to discuss how you can identify growth opportunities within existing accounts and how you would approach them.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems like Salesforce is desirable, make sure you’re comfortable discussing your previous experiences with CRM tools. Highlight how you've used them to manage accounts and improve customer interactions.
