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- Tasks: Lead and manage a dynamic team in the Northern Hub, ensuring operational excellence.
- Company: Join a forward-thinking company focused on delivering top-notch operational support.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Make a real impact by driving operational success and leading a motivated team.
- Qualifications: Experience in contract recruitment and strong team management skills required.
- Other info: Exciting role with opportunities to innovate and improve processes.
The predicted salary is between 32000 - 44800 £ per year.
Starting salary - £32k
Hours of Work: 40 hours per week (flexible working required to meet the needs of a demanding client. This will include weekends/evenings)
Reports to: Director
Roles & Responsibilities:
- To provide senior leadership and support to the Northern Hub, managing a team of Contract Consultants based in the Northern Hub in Barnsley.
- Deliver the highest levels of operational support to all the sites aligned to the Hub, including but not limited to:
- Operational fulfilment, maintaining/improving where required.
- Forward planning – ensuring delivery of a clear build profile for each location 8 weeks prior to any peak uplift.
- Maintain close working relationships with all warehouse staff across each location using the tools available.
- Deliver 100% compliance against all recruitment vetting standards at all times.
- Introduction of best practice initiatives as outlined by the R.A.M.
- Ensure contractual fulfilment in line with KPI/SLA for each site and the hub.
- Attend monthly reviews with R.A.M. and all Op’s level client contacts ensuring detailed actions/notes are captured.
- Ensure 100% compliance audit rating for the Hub.
- Support effective roll out of any new internal initiatives/projects.
- Attend client sites where necessary to support recruitment initiatives.
- Support the R.A.M. with peak planning & delivery.
- Provide senior point of escalation for all HR matters relating to the Contract Consultants and our warehouse workers.
- Ensure all personal objectives are always met.
- Escalate in a timely manner any known operational issues that might involve the senior Gist/Pertemps management team.
- Maintain the highest levels of communication both written and oral with the client, the warehouse workers and within the Pertemps management team.
- Ensure all systems and data is maintained at all times.
- Ensure that all relevant payroll deadlines are met at all locations, managing the flow of information between the client and our internal departments.
Key behavioural skills:
- High levels of business acumen including oral/written business communication skills to a high standard.
- An inquisitive approach to managing the various sites identifying opportunities to improve process, recruitment, financial and operational performance to the benefit of the Pertemps contract.
- Capability for making sound/confident decisions on behalf of the client and Pertemps.
- A calm, encouraging and enthusiastic character when managing complex and sensitive internal and external communications.
- Ability to meet and exceed all tasks and functions without management reminder.
- Experience in Contract / Industrial recruitment.
- Experience in team management and ability to increase motivation.
Hub Operations Manager employer: Pertemps GIST
Contact Detail:
Pertemps GIST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Hub Operations Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your experience can help them improve processes and performance. Show them you’re not just another candidate; you’re the solution they need!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and ability to manage teams effectively, as these are key for the Hub Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly!
We think you need these skills to ace Hub Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hub Operations Manager role. Highlight your experience in team management and operational fulfilment, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since this role requires high levels of written and oral communication, don’t shy away from showcasing your best examples. Whether it’s reports, presentations, or even emails, let us see how you effectively communicate with different stakeholders.
Highlight Your Problem-Solving Abilities: We love candidates who can think on their feet! Share specific examples where you've identified issues and implemented solutions, especially in a recruitment or operational context. This will show us your inquisitive approach and decision-making skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for.
How to prepare for a job interview at Pertemps GIST
✨Know Your Hub Inside Out
Before the interview, make sure you understand the operations of the Northern Hub and its key responsibilities. Familiarise yourself with the specific challenges they face and think about how your experience in contract recruitment and team management can help address these.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any initiatives you've introduced that improved operational performance or team motivation, as this will resonate well with the role's requirements.
✨Demonstrate Your Communication Prowess
Since the role requires high levels of communication, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've maintained effective communication with clients and team members, especially during complex situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to escalate issues or implement best practices, and be ready to explain your thought process and the outcomes.
