At a Glance
- Tasks: Lead and support a dynamic team in managing operations for the Northern Hub.
- Company: Join a forward-thinking company focused on operational excellence.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Make a real impact by driving operational success and team motivation.
- Qualifications: Experience in recruitment and team management is essential.
- Other info: Exciting role with potential for growth in a fast-paced environment.
Starting salary - £32k
Hours of Work: 40 hours per week (flexible working required to meet the needs of a demanding client. This will include weekends/evenings)
Reports to: Director
Roles & Responsibilities:
- To provide senior leadership and support to the Northern Hub, managing a team of Contract Consultants based in the Northern Hub in Barnsley.
- Deliver the highest levels of operational support to all the sites aligned to the Hub, including but not limited to:
- Operational fulfilment, maintaining/improving where required.
- Forward planning – ensuring delivery of a clear build profile for each location 8 weeks prior to any peak uplift.
- Maintain close working relationships with all warehouse staff across each location using the tools available.
- Deliver 100% compliance against all recruitment vetting standards at all times.
- Introduction of best practice initiatives as outlined by the R.A.M.
- Ensure contractual fulfilment in line with KPI/SLA for each site and the hub.
- Attend monthly reviews with R.A.M. and all Op’s level client contacts ensuring detailed actions/notes are captured.
- Ensure 100% compliance audit rating for the Hub.
- Support effective roll out of any new internal initiatives/projects.
- Attend client sites where necessary to support recruitment initiatives.
- Support the R.A.M. with peak planning & delivery.
- Provide senior point of escalation for all HR matters relating to the Contract Consultants and our warehouse workers.
- Ensure all personal objectives are always met.
- Escalate in a timely manner any known operational issues that might involve the senior Gist/Pertemps management team.
- Maintain the highest levels of communication both written and oral with the client, the warehouse workers and within the Pertemps management team.
- Ensure all systems and data is maintained at all times.
- Ensure that all relevant payroll deadlines are met at all locations, managing the flow of information between the client and our internal departments.
Key behavioural skills:
- High levels of business acumen including oral/written business communication skills to a high standard.
- An inquisitive approach to managing the various sites identifying opportunities to improve process, recruitment, financial and operational performance to the benefit of the Pertemps contract.
- Capability for making sound/confident decisions on behalf of the client and Pertemps.
- A calm, encouraging and enthusiastic character when managing complex and sensitive internal and external communications.
- Ability to meet and exceed all tasks and functions without management reminder.
- Experience in Contract / Industrial recruitment.
- Experience in team management and ability to increase motivation.
Please send CV's to (url removed) in the first instance.
Hub Operations Manager in Barnsley employer: Pertemps GIST
Contact Detail:
Pertemps GIST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Operations Manager in Barnsley
✨Tip Number 1
Networking is key! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We can’t stress enough how a personal connection can make all the difference when it comes to landing that Hub Operations Manager role.
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their operations, and think about how your experience aligns with their needs. We recommend practising common interview questions and having examples ready that showcase your leadership and operational skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in previous roles. We want to see your inquisitive approach and how you’ve improved processes or performance in past positions.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Hub Operations Manager in Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hub Operations Manager role. Highlight your experience in team management and operational fulfilment, as these are key for us. Use specific examples that showcase your skills and achievements relevant to the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Northern Hub. Mention your business acumen and how you can contribute to improving processes and performance. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role requires high levels of written communication, make sure your application is clear and professional. Avoid jargon and keep your language straightforward. We want to see your ability to communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Pertemps GIST
✨Know Your Hub Inside Out
Before the interview, make sure you research the company and its operations thoroughly. Understand the specific challenges and opportunities within the Northern Hub in Barnsley. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Hub Operations Manager, you'll be leading a team of Contract Consultants. Prepare examples from your past experiences where you've successfully managed teams, improved processes, or resolved conflicts. Be ready to discuss how you motivate and support your team to achieve their objectives.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to operational fulfilment, compliance, and HR matters. Practise articulating your thought process and the steps you would take to handle these situations effectively.
✨Communicate Clearly and Confidently
Strong communication is key for this role. During the interview, focus on being clear and concise in your responses. Use professional language, but also let your personality shine through. This will help you connect with the interviewers and convey your enthusiasm for the position.