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- Tasks: Support the sales team by managing orders, customer queries, and tracking spreadsheets.
- Company: Join a dynamic business located just outside Birmingham, thriving in a fast-paced environment.
- Benefits: Enjoy a collaborative culture with opportunities for growth and development.
- Why this job: Be part of a successful team, enhancing your skills while making a real impact on customer satisfaction.
- Qualifications: Good IT skills are essential; experience with SAP is a plus but not required.
- Other info: Ideal for those who love teamwork and are eager to learn in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
We are very excited to be recruiting a Customer Services Administrator to work for a fast-paced business on the outskirts of Birmingham. The role of the Customer Services Administrator is to support an external sales team.
The main duties will be:
- Ensure all orders and quotations received are entered into the SAP system accurately.
- Develop and upkeep tracking spreadsheets.
- Liaise with customers and suppliers regarding deliveries, lead times etc.
- Efficiently deal with telephone and email enquiries and orders, to give our customers the level of service that is expected.
- Ensure all quotations are followed up when necessary.
- Ensure that all customer complaints, issues, and queries reach an appropriate conclusion and that the Management are advised of all issues.
- Follow all of the internal procedures set.
- Support the external sales team to develop new sales and customers.
- Ensure that the sales team (both internal and external) are kept informed of any developments relating to their accounts.
- Undertake any additional tasks as requested by their line manager or any other members of the Senior Management team.
The ideal Sales Administrator will need the following:
- Good IT skills including Word, Excel, Outlook and a willingness to learn.
- Previous experience in SAP is a preference but not essential.
- You must be a confident communicator with good attention to detail and thrive on working as part of a busy successful team.
Internal Sales Executive employer: Pertemps Dudley West Brom Perms
Contact Detail:
Pertemps Dudley West Brom Perms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with SAP, as it's a key system for this role. Even if you don't have prior experience, showing that you've taken the initiative to learn about it can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills. Since you'll be liaising with customers and suppliers, practice clear and concise communication, both verbally and in writing, to demonstrate your ability to handle enquiries effectively.
✨Tip Number 3
Highlight your teamwork abilities. This role requires supporting an external sales team, so be ready to share examples of how you've successfully collaborated with others in previous positions.
✨Tip Number 4
Prepare to discuss how you manage multiple tasks efficiently. Given the fast-paced environment, think of specific instances where you've successfully juggled various responsibilities while maintaining attention to detail.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Internal Sales Executive. Emphasise your IT skills, particularly in Word, Excel, and Outlook, as well as any experience with SAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully supported sales teams or handled customer enquiries in the past.
Highlight Teamwork Experience: Since the role involves working as part of a busy team, include examples in your application that demonstrate your ability to collaborate effectively with others and support team goals.
Follow Up on Your Application: After submitting your application through our website, consider sending a polite follow-up email to express your continued interest in the position and to inquire about the next steps in the hiring process.
How to prepare for a job interview at Pertemps Dudley West Brom Perms
✨Showcase Your IT Skills
Make sure to highlight your proficiency in IT, especially with tools like Word, Excel, and Outlook. If you have any experience with SAP, mention it, but also express your willingness to learn if you're not familiar with it.
✨Demonstrate Communication Skills
As a Customer Services Administrator, strong communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past, especially in resolving issues or handling enquiries.
✨Emphasise Attention to Detail
This role requires accuracy in entering orders and managing spreadsheets. Be ready to discuss how you ensure attention to detail in your work, perhaps by sharing specific instances where this skill has benefited your previous roles.
✨Prepare for Teamwork Questions
Since the position involves supporting an external sales team, be prepared to talk about your experience working in a team environment. Share examples of how you've contributed to team success and supported colleagues in achieving their goals.
