At a Glance
- Tasks: Manage customer inquiries, process orders, and provide expert product knowledge.
- Company: Join a leading company in the timber and builder merchant industry.
- Benefits: Enjoy a competitive salary, pension, employee discounts, and free parking.
- Why this job: Be part of a dynamic team driving sales growth and customer satisfaction.
- Qualifications: Experience in internal sales within the timber or builder merchant industry is essential.
- Other info: This is a full-time, permanent role with a Monday to Friday schedule.
The predicted salary is between 28800 - 43200 £ per year.
Internal Sales Oldbury, West Midlands Full-Time, Permanent Monday to Friday: 8:00 AM – 4:30 PM Salary: Competitive, dependent on experience Benefits: Company pension, employee discount, free parking on-site, employee assistance programme and more. Do you have experience working within Internal Sales within the Timber or Builder Merchant industry? Our client is seeking a dedicated Internal Sales Executive to join their existing team of specialists and industry knowledge is key. You will be responsible for managing customer inquiries, processing orders, and providing product knowledge to clients. This role required a proactive individual with experience in timber of builder merchant sales, aiming to drive sales growth and maintain strong customer relationships. Key Responsibilities as Internal Sales: Handle inbound sales inquiries via telephone, email, and in-person interactions Provide expert advice on timber and building materials to assist customers in making informed decisions Process sales orders accurately and efficiently Generate quotations and follow up to convert inquiries into sales Maintain and develop relationships with existing and new customers Collaborate with the external sales team to identify and pursue new business opportunities Ensure customer satisfaction by addressing queries and resolving issues promptly Keep up-to-date with product knowledge and industry trendsRequirements as Internal Sales: Proven experience in internal sales within the timber or builder merchant industry Strong knowledge of timber products and building materials Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Proficient in Microsoft Office and sales processing systems Self-motivated with a proactive approach to sales and customer service Desirable Attributes: Familiarity with the local construction and building industry in the West Midlands Experience with CRM systems and sales analytics Ability to work collaboratively within a team and contribute to a positive work environmentIf you are interested in being considered for this permanent opportunity and have the relevant background in timber or builder merchants industry then click \”Apply\” now to be considered
Internal Sales employer: Pertemps Dudley West Brom Perms
Contact Detail:
Pertemps Dudley West Brom Perms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarise yourself with the timber and building materials industry, especially focusing on the products your potential employer offers. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the timber and builder merchant industry. Attend local trade shows or join relevant online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals.
✨Tip Number 3
Prepare to discuss specific sales techniques you've used in previous roles. Be ready to share examples of how you've successfully managed customer inquiries and converted them into sales, as this will highlight your suitability for the Internal Sales position.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailor your approach to align with their ethos, showing that you're not just a fit for the role, but also for the team.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in internal sales, particularly within the timber or builder merchant industry. Use specific examples to demonstrate your skills and achievements related to customer inquiries and order processing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your knowledge of timber products. Mention how your proactive approach has driven sales growth in previous roles and how you can contribute to maintaining strong customer relationships.
Highlight Relevant Skills: In your application, emphasise your communication and interpersonal skills, as well as your proficiency in Microsoft Office and any sales processing systems you've used. These are crucial for the role and should be clearly stated.
Show Industry Knowledge: Demonstrate your understanding of the timber and building materials industry in your application. Mention any familiarity with local construction trends in the West Midlands, as this will show your potential employer that you are well-informed and ready to contribute.
How to prepare for a job interview at Pertemps Dudley West Brom Perms
✨Showcase Your Industry Knowledge
Make sure to brush up on your knowledge of timber products and building materials. Be prepared to discuss specific products and trends in the industry, as this will demonstrate your expertise and commitment to the role.
✨Prepare for Customer Scenarios
Think about common customer inquiries you might encounter in the role. Prepare examples of how you've successfully handled similar situations in the past, showcasing your problem-solving skills and customer service approach.
✨Highlight Your Sales Achievements
Be ready to discuss your previous sales experience, particularly any achievements or targets you've met. Quantifying your success with numbers can make a strong impression and show your potential value to the team.
✨Demonstrate Team Collaboration Skills
Since the role involves working closely with an external sales team, be prepared to talk about your experience collaborating with others. Share examples of how you've contributed to a positive team environment and worked towards common goals.