Scheduler

We are excited to be recruiting an Office Administrator / Scheduler to join a fast paced, family successful business. This is a full-time role, office based and ideally an immediate start but will wait till January 5th for the right person. The main duties will be: Scheduling 12 field engineers (AV & Electrical) Booking and managing jobs in Clik (our CRM system) Handling incoming calls and managing the shared inbox Providing excellent customer service and support Updating job records with notes, photos, and parts used Supporting the Office Manager with daily administrative tasks Chasing engineers for missing information and documentation Confirming bookings and managing engineers\’ daily diaries General office duties as required in a busy environment The ideal person will have the following skills: Confident, capable, calm under pressure Strong administrative and organisational skills Comfortable on the phone and dealing with customers Excellent multitasking ability with a proactive approach Quick learner, happy to roll up sleeves and get stuck in Scheduling or coordination in trades, field service, AV, electrical, repairs, or similar industries an advantage Working in a fast-paced environment CRM experience In return we will provide full product support and training, a fun and friendly working environment, the opportunity to learn and develop and be part of a dynamic and successful business