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- Tasks: Support engineering operations by processing orders and managing customer requests.
- Company: Join a supportive engineering team in Dudley.
- Benefits: Earn £14 per hour with a stable, long-term position.
- Why this job: Be part of a dynamic environment where your contributions matter.
- Qualifications: Experience in engineering administration and strong IT skills required.
- Other info: Enjoy a Monday to Friday schedule with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
We are seeking an Engineering Services Support Administrator to join our client based in Dudley. This is a fantastic opportunity for someone with experience in engineering support, service coordination or technical administration.
Role Overview
As the Engineering Services Support Administrator, you will provide day-to-day support to the department manager. Your role will involve processing orders, managing customer requests, coordinating repair activities, and ensuring projects progress smoothly through to completion.
Key Responsibilities
- Deliver excellent customer service and communication
- Maintain and update job packs and documentation in line with quality procedures
- Support the planning and coordination of daily operations
- Monitor stock levels and place orders for parts when required
- Track work in progress and ensure accurate updates
- Prepare clear written quotations for customers
- Produce reports and documentation as needed
- Assist with monthly sales forecasting
Skills & Experience Required
- Knowledge of administration duties in an engineering environment
- Good understanding of safety standards
- IT literate with strong administrative accuracy
- Customer-focused working style
- ERP system experience – essential
- GCSEs or equivalent
Job Details
Hours: 7:30am – 4:00pm, Monday to Friday
Rate of pay: £14 per hour
Long-term, ongoing position
Supportive engineering environment
How to Apply
If you have engineering administration experience and enjoy a varied, fast-paced support role, apply today and our recruitment team will be in touch.
Engineering Support Administrator in Dudley employer: Pertemps Dudley Industrial
Contact Detail:
Pertemps Dudley Industrial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Support Administrator in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for an Engineering Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of ERP systems and customer service best practices. Be ready to share examples from your past experiences that highlight your skills in administration and support – this will show you're the perfect fit for the role!
✨Tip Number 3
Don’t just apply and wait! Follow up with the company after submitting your application through our website. A quick email expressing your enthusiasm for the position can set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills during the interview. Bring along a portfolio of your previous work, including reports and documentation you've prepared. This will demonstrate your attention to detail and ability to manage multiple tasks effectively.
We think you need these skills to ace Engineering Support Administrator in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in engineering support and administration. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Engineering Services Support Administrator role. We love seeing enthusiasm and a bit of personality!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’d use in a busy engineering environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Pertemps Dudley Industrial
✨Know Your Engineering Basics
Brush up on your engineering terminology and processes. Since the role involves supporting engineering services, being familiar with common terms and practices will show that you understand the environment you'll be working in.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. This position requires a customer-focused approach, so highlighting your communication skills and ability to handle requests effectively will set you apart.
✨Familiarise Yourself with ERP Systems
Since experience with ERP systems is essential, make sure you can discuss your familiarity with any relevant software. If you’ve used specific systems before, be ready to explain how you navigated them and the impact it had on your work.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in this role, like managing stock levels or coordinating repairs. Be prepared to discuss how you would approach these tasks, demonstrating your problem-solving skills and attention to detail.
