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- Tasks: Support the operations team with admin tasks and customer queries.
- Company: Leading logistics company at East Midlands Airport.
- Benefits: Weekly or monthly pay, pension, annual leave, and 24/7 support.
- Why this job: Join a high-performing team and gain valuable experience in a fast-paced environment.
- Qualifications: Experience in administration, confident with Excel, and great phone skills.
- Other info: Must provide 5 years of work references and pass a DBS check.
The predicted salary is between 11 - 17 £ per hour.
We are recruiting for a confident and proactive agent to join our client’s operation on a temporary ongoing role. Our client based at East Midlands Airport are a leading logistics company and are looking to add a new member to their high performing team.
In this role you will have to demonstrate 5 years work history in the UK that can be vetted and be willing to undertake a criminal record check due to working in the aviation industry.
Shift Patterns / Working Hours
- Monday to Friday
- 12noon - 8pm
Qualifications
- Experience in a fast paced Administration or Coordinator role
- Ability to work confidently on excel and other computer systems
- Comfortable talking to customers and have a positive phone manner
- Able to work the above shift pattern
- Positive and proactive attitude
- Willing to undertake a DBS check if one has not been undertaken in the past 70 days
- Able to provide 5 years worth of work references in the UK
Duties
- Support the day operations team to ensure administration tasks are complete
- Input and update data into excel and other CRM systems
- Ensure all paperwork is filed correctly
- Update customers and other third parties with ETAs and address any queries
- General duties to support the operation as assigned by the line manager
Benefits of working with Pertemps
- Weekly pay or monthly pay - you choose
- Pension
- Annual leave
- 24/7 support
- Mortgage references
To apply for the Operations Administrator role, please submit an up to date CV or call us to discuss the opportunity in more detail.
Operations Agent 21 employer: Pertemps Derby
Contact Detail:
Pertemps Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Agent 21
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and aviation sectors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the phone interview! Since you'll be talking to customers, practice your phone manner. Keep it positive and professional – it’s all about making a great first impression!
✨Tip Number 3
Show off your Excel skills! Brush up on your data input and management abilities. Maybe even create a mini project to demonstrate your proficiency – it’ll set you apart from the crowd.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always here to help if you have any questions along the way.
We think you need these skills to ace Operations Agent 21
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Agent role. Highlight your experience in fast-paced administration or coordination roles, and don’t forget to mention your proficiency with Excel and other computer systems!
Show Off Your Customer Skills: Since you'll be talking to customers, it’s important to showcase your positive phone manner. Include examples of how you've successfully handled customer queries in the past to demonstrate your communication skills.
Be Clear About Your Work History: Remember, we need to vet your work history for the last 5 years. Make sure your CV includes all relevant jobs and references, so we can easily verify your experience without any hiccups.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll get all the info you need about the role right there!
How to prepare for a job interview at Pertemps Derby
✨Know Your Stuff
Before the interview, make sure you understand the role of an Operations Agent. Brush up on your knowledge of logistics and administration tasks, especially those related to data input and customer communication. This will show that you're genuinely interested and prepared.
✨Excel Skills Are Key
Since the job requires proficiency in Excel and other computer systems, be ready to discuss your experience with these tools. Maybe even practice a few common tasks beforehand so you can confidently demonstrate your skills if asked.
✨Show Off Your Customer Service Skills
This role involves talking to customers, so be prepared to share examples of how you've handled customer queries in the past. Highlight your positive phone manner and any specific situations where you turned a challenging interaction into a positive outcome.
✨Be Ready for Background Checks
Given the nature of the aviation industry, be upfront about your work history and any necessary checks. Have your references ready and be prepared to discuss your willingness to undergo a DBS check. This shows your transparency and readiness to comply with industry standards.
