Customer Liaison Officer

Customer Liaison Officer

Derby Temporary 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage sales orders and keep customers updated on delivery changes.
  • Company: Join a dynamic team in a manufacturing environment focused on customer satisfaction.
  • Benefits: Competitive salary with potential for a permanent position and growth opportunities.
  • Why this job: Great chance to develop your customer service skills and make an impact in a supportive culture.
  • Qualifications: Experience in customer service and supply chain; strong communication and multitasking skills required.
  • Other info: This is a 3-month fixed-term contract with the possibility of becoming permanent.

The predicted salary is between 20000 - 28000 £ per year.

Customer Liaison Officer 3 Month FTC (potential for permanent position) £25- £27k Duties: To maintain sales order updating where required and notifying customer of any delivery date/quantity changes. Completing electronic downloading of purchase/forecast orders where applicable and as necessary including customer, downloads, MRP Interface and exception reporting. Ensuring manual purchase orders are loaded Populating customer progressing sheet. Addressing invoice queries. Key Skills Knowledge of Customer Service with Supply Chain. Well organised and able to multitask. Must possess drive and determination to succeed. A working knowledge with a manufacturing environment Strong communication and customer liaison skills. Please click to apply or call (phone number removed) opt 3

Customer Liaison Officer employer: Pertemps Derby

As a Customer Liaison Officer, you will thrive in a dynamic work environment that values collaboration and innovation. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that you can develop your skills while making a meaningful impact. Join us in a location that fosters a supportive culture, where your contributions are recognized and rewarded, paving the way for a fulfilling career.
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Contact Detail:

Pertemps Derby Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Liaison Officer

✨Tip Number 1

Familiarize yourself with the specific supply chain processes and terminology. Understanding how sales orders, delivery dates, and invoice queries work in a manufacturing environment will give you an edge during the interview.

✨Tip Number 2

Highlight your organizational skills and ability to multitask. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, as this is crucial for the role.

✨Tip Number 3

Brush up on your communication skills. Be ready to discuss how you've effectively liaised with customers in previous roles, especially in resolving issues or addressing queries.

✨Tip Number 4

Show your drive and determination. Think of ways to demonstrate your motivation to succeed in the role, whether through personal anecdotes or by discussing your career goals.

We think you need these skills to ace Customer Liaison Officer

Customer Service Knowledge
Supply Chain Management
Order Processing
Attention to Detail
Multitasking
Drive and Determination
Manufacturing Environment Knowledge
Strong Communication Skills
Invoice Query Resolution
Data Entry
Forecast Order Management
Exception Reporting
Organizational Skills
Customer Liaison

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Customer Liaison Officer position. Understand the key responsibilities and required skills, such as knowledge of customer service within a supply chain and strong communication abilities.

Tailor Your CV: Customize your CV to highlight relevant experience in customer service and supply chain management. Emphasize any previous roles where you successfully managed customer inquiries or worked in a manufacturing environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your drive and determination to succeed in this role. Mention specific examples from your past experiences that demonstrate your organizational skills and ability to multitask.

Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you've included all necessary details to make a strong impression.

How to prepare for a job interview at Pertemps Derby

✨Show Your Customer Service Skills

Make sure to highlight your experience in customer service, especially in a supply chain context. Be ready to discuss specific examples where you successfully managed customer expectations or resolved issues.

✨Demonstrate Your Organizational Skills

Since the role requires multitasking and organization, prepare to share how you prioritize tasks and manage your time effectively. You could mention tools or methods you use to stay organized.

✨Communicate Clearly

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be prepared to answer questions about how you handle communication with customers and team members.

✨Understand the Manufacturing Environment

Familiarize yourself with the basics of a manufacturing environment if you haven't already. Being able to speak knowledgeably about how supply chains operate will demonstrate your commitment and understanding of the industry.

Customer Liaison Officer
Pertemps Derby
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  • Customer Liaison Officer

    Derby
    Temporary
    20000 - 28000 £ / year (est.)

    Application deadline: 2027-01-17

  • P

    Pertemps Derby

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