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- Tasks: Support daily operations in a care home, handling admin tasks and welcoming visitors.
- Company: Join an award-winning care home in Derby, dedicated to providing excellent care.
- Benefits: Competitive pay, potential for permanent contract, and a supportive work environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare administration.
- Qualifications: Experience in admin roles, preferably in healthcare; must have enhanced DBS and transport.
- Other info: This is a temporary role with the possibility of becoming permanent after a qualifying period.
We are recruiting for an experienced administrator to join the team at a medium sized, award winning care home in Derby. This role is 100% site based, and you will be assisting in the smooth running of operations in the home, providing full administrative support to the home manager and other departments, to being the friendly face dealing directly with visitors, third party healthcare providers and family members.
This role is offered on an initial temporary basis, in which the client may take you on a permanent contract after the qualifying time period.
Hours of work: 5 days out of 7. Some weekend working required.
Day to Day Includes:
- Acting as first point of contact for all enquiries coming into the home via telephone, e-mail and post. This will include Doctors/GP surgeries, support workers and residents' family members.
- Ensure all correspondence is actioned in a timely manner and escalating where required.
- Coordinating onboarding paperwork for new staff team members, and assisting with administrative tasks regarding rotas, payroll and other internal processes.
- Greet any visitors coming to site and monitor reception area.
- Filing, scanning, document management.
- Other ad hoc administrative support to all departments.
About you:
- Enhanced DBS with Adult Workforce.
- Experience of working in an administrative role within a healthcare setting, a prior knowledge of care/residential home processes would be ideal.
- Ability to manage own workload and prioritise day to day tasks.
- Proficient in Microsoft Office Word, Outlook and Excel.
- Calm, professional and personable as you will be dealing directly with vulnerable people.
- Own transport.
Click Apply Now or contact Pertemps Derby to discuss the role further.
Care Home Administrator employer: Pertemps Derby
Contact Detail:
Pertemps Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Familiarise yourself with the specific administrative processes in care homes. Understanding how onboarding paperwork, payroll, and rotas work will give you an edge during interviews.
✨Tip Number 2
Highlight your interpersonal skills. Since you'll be the first point of contact for visitors and families, showcasing your ability to communicate effectively and empathetically can set you apart.
✨Tip Number 3
Research the care home’s values and mission. Being able to discuss how your personal values align with theirs can demonstrate your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare examples from your past experience that showcase your ability to manage multiple tasks efficiently. This will help illustrate your organisational skills and ability to prioritise effectively.
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly within healthcare settings. Emphasise your skills in managing correspondence, coordinating paperwork, and using Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the care home environment. Mention your ability to handle enquiries professionally and your experience with document management and administrative support.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and your ability to manage workloads effectively. Mention any experience you have with payroll or rota management, as these are key aspects of the role.
Showcase Your Interpersonal Skills: Since this role involves direct interaction with visitors and vulnerable individuals, emphasise your calm and professional demeanour. Provide examples of how you've successfully communicated with diverse groups in previous roles.
How to prepare for a job interview at Pertemps Derby
✨Show Your Administrative Skills
Be prepared to discuss your previous administrative experience, especially in a healthcare setting. Highlight specific tasks you've managed, such as coordinating paperwork or handling correspondence, to demonstrate your capability.
✨Demonstrate Your People Skills
As the first point of contact for visitors and families, it's crucial to show that you can communicate effectively and empathetically. Prepare examples of how you've successfully interacted with diverse groups in past roles.
✨Familiarise Yourself with Care Home Processes
Research common procedures and challenges faced in care homes. Being knowledgeable about these processes will show your genuine interest in the role and help you answer questions more confidently.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult visitors or managing multiple tasks. Practising your responses to these scenarios can help you feel more confident during the interview.
