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- Tasks: Be the go-to person for customers, handling orders and ensuring top-notch service.
- Company: Join a leading UK manufacturing company focused on customer satisfaction.
- Benefits: Enjoy 30 days holiday, annual bonuses, and flexible working options.
- Why this job: Great opportunity for growth in a supportive team that values your input.
- Qualifications: Customer service skills, attention to detail, and proficiency in Office 365 required.
- Other info: Perfect for motivated individuals looking to make an impact in sales support.
Sales Administrator Location: Crewe, CW3 Salary: £23K – £26K DOE Job Type: Full Time Permanent Are you a motivated, customer-focused individual with a knack for administration and sales support? We are looking for a Sales Administrator to join a UK leading manufacturing company! In this role, you will be the key point of contact for customers, colleagues, and suppliers, ensuring smooth operations and exceptional service delivery. Key Responsibilities as a Sales Administrator: Customer Communication: Build and maintain strong relationships with both new and existing customers, ensuring maximum satisfaction and loyalty. Sales Order Processing: Efficiently manage the order process from receipt to completion, ensuring accuracy and timeliness. Goods Return Processing: Handle customer return requests and ensure returns are processed efficiently and professionally. Non-Technical Enquiries: Respond promptly and helpfully to customer inquiries, addressing non-technical issues and providing support as needed. System and Database Management: Regularly update company systems and databases to ensure accurate records and smooth order processing. Customer Outreach: Actively contact customers to build rapport and ensure customer satisfaction is maintained. Admin Support: Assist the department with administrative duties, including placing orders with suppliers and chasing progress to ensure timely delivery. Timely Responses: Always respond to requests in a timely and efficient manner, ensuring that customer needs are met promptly. Exceptional Service: Maintain high standards of customer service, aiming to exceed customer expectations. Continuous Improvement: Follow company procedures while identifying areas for process improvement and efficiency gains. Flexibility: Adapt to the evolving needs of the business and take on additional duties as required. Key Skills and Attributes as a Sales Administrator: Customer service skills including email/telephone Excellent attention to detail and organisational skills Ability to work under pressure and manage multiple tasks Proficient in using computer systems such as Office 365 Customer-focused with a proactive and positive attitude Team player with a flexible approach to work A keen interest in providing exceptional service and maintaining company standards Why Join Us? 30 Days Holiday Annual Bonuses A supportive and friendly team environment Opportunities for career progression and development Flexible working options available Be part of a company that values customer satisfaction and continuous improvement If you are interested in the Sales Administrator role, please contact (url removed) / (phone number removed)
Sales Administrator employer: Pertemps Crewe
Contact Detail:
Pertemps Crewe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Make sure to highlight your customer service experience in conversations. Building strong relationships with customers is key, so share examples of how you've successfully managed customer interactions in the past.
✨Tip Number 2
Familiarize yourself with order processing systems and database management. Being able to discuss your proficiency with tools like Office 365 will show that you're ready to hit the ground running.
✨Tip Number 3
Demonstrate your ability to work under pressure by sharing specific instances where you managed multiple tasks effectively. This will showcase your organizational skills and attention to detail.
✨Tip Number 4
Express your enthusiasm for continuous improvement. Talk about any previous experiences where you identified areas for process enhancement, as this aligns perfectly with our company values.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer service. Use keywords from the job description to demonstrate that you meet the key skills and attributes required for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the company's values. Mention specific examples of how you've successfully managed customer relationships or improved processes in previous roles.
Highlight Relevant Skills: In your application, emphasize your attention to detail, organizational skills, and ability to work under pressure. Provide examples of how you've used these skills in past experiences to support your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Sales Administrator.
How to prepare for a job interview at Pertemps Crewe
✨Show Your Customer Service Skills
Since the role emphasizes customer communication, be prepared to share examples of how you've successfully built relationships with customers in the past. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Attention to Detail
The job requires excellent attention to detail, especially in sales order processing. Bring up specific instances where your meticulous nature helped avoid errors or improved efficiency in previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Prepare to discuss how you would manage multiple tasks or respond to a challenging customer situation while maintaining high service standards.
✨Express Your Interest in Continuous Improvement
The company values continuous improvement, so be ready to talk about any ideas you have for enhancing processes or customer service. Show that you're proactive and eager to contribute to the team's success.
