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- Tasks: Process customer orders and support the service team in a fast-paced environment.
- Company: Join a dynamic Service & Maintenance Team focused on customer satisfaction.
- Benefits: £26,000 salary, 30 days holiday, performance bonuses, and private healthcare.
- Why this job: Be part of a proactive team and develop your skills in a supportive environment.
- Qualifications: Experience in service teams and proficiency with CRM systems required.
- Other info: Full training provided with opportunities for career progression.
The predicted salary is between 26000 - 36400 £ per year.
We are seeking a highly organised and proactive administrator to join our client's Service & Maintenance Team. This role involves working closely with the service team to process customer orders, manage CRM data, handle GRs, and generate basic non-technical quotations. The role is fast-paced and requires the ability to multitask, respond to urgent issues, and work to tight deadlines to ensure our customers remain happy.
Key Duties and Responsibilities:
- Process customer orders accurately in the CRM system.
- Handle Goods Receipts (GRs) and generate basic, non-technical quotations.
- Support the Service & Maintenance team with general administrative tasks as required.
- Maintain accuracy and attention to detail under tight timelines.
- React flexibly to urgent issues or changes in workload.
- Assist with general office duties to ensure smooth operations and excellent customer service.
Skills and Experience Required:
- Previous experience working in a service team environment.
- Proficient with CRM systems and data entry.
- Strong keyboard skills and attention to detail.
- Excellent organisational and multitasking abilities.
- Flexible and proactive approach to work.
- Full driving licence (essential).
Details:
- Salary: £26,000.
- Full-time, office-based role.
- 30 days holiday including statutory (rising to 33 days after 1 year).
- Annual company performance bonus (non-contractual).
- Auto-enrolment pension with a 5% employee contribution; employer contributions funded after 3 years’ service.
- Private healthcare (taxable), critical illness cover, and death-in-service benefit after qualifying period.
- Full training provided for all responsibilities, with opportunities for further development and career progression.
- Modern, well-equipped office and facilities.
- Office hours: 08:00–18:00.
- Location: Woore.
How to Apply:
Applications will only be considered from candidates who meet the essential requirements. For other opportunities, please contact your local branch.
Sales Processor & Administrator – Service & Maintenance Team in Keele employer: Pertemps Crewe
Contact Detail:
Pertemps Crewe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Processor & Administrator – Service & Maintenance Team in Keele
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of the Service & Maintenance Team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to administration and customer service. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Show off our organisational skills during the interview! Bring examples of how we've managed multiple tasks or handled urgent issues in the past. This will demonstrate that we can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and remind them of our enthusiasm for the Sales Processor & Administrator role. Plus, it shows we’re proactive!
We think you need these skills to ace Sales Processor & Administrator – Service & Maintenance Team in Keele
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service teams and CRM systems. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and multitasking abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Service & Maintenance Team. Keep it concise, but make sure to mention your proactive approach and flexibility.
Show Off Your Attention to Detail: In this fast-paced role, accuracy is key. When filling out your application, double-check for any typos or errors. We love candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps Crewe
✨Know Your CRM Inside Out
Since the role involves processing customer orders in a CRM system, make sure you’re familiar with how CRMs work. Brush up on your data entry skills and be ready to discuss any previous experience you have with similar systems.
✨Show Off Your Multitasking Skills
This position is all about juggling multiple tasks at once. Prepare examples from your past where you successfully managed several responsibilities simultaneously, especially under tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Urgent Scenarios
The job requires reacting flexibly to urgent issues. Think of a time when you had to handle an unexpected problem quickly. Be prepared to share this story during the interview to showcase your proactive approach and problem-solving skills.
✨Highlight Your Attention to Detail
Accuracy is key in this role, so come armed with examples that illustrate your attention to detail. Whether it’s a project you worked on or a process you improved, showing that you can maintain high standards even when under pressure will set you apart.
