Dispatcher / Scheduler

Dispatcher / Scheduler

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Schedule and dispatch engineers for exciting repair and installation jobs across the UK.
  • Company: Join a dynamic team in a fast-paced engineering environment.
  • Benefits: Full-time hours, Monday to Friday, with opportunities for growth.
  • Why this job: Be the key link between engineers and clients, making a real difference every day.
  • Qualifications: Experience in scheduling or dispatching, with strong organisational skills.
  • Other info: Fast-paced role with a focus on teamwork and effective communication.

The predicted salary is between 30000 - 42000 £ per year.

Job Title: Dispatcher / Scheduler (Temporary Contract)

Location: Caterham

Hours: Full-time, Monday to Friday

Key Responsibilities

  • Schedule and allocate jobs to engineers based on availability, skillset, and location
  • Act as the main point of contact between engineers, clients, and internal teams
  • Monitor progress of ongoing works, ensuring deadlines and service standards are met
  • Update internal systems with job details, progress notes, and completion reports
  • Manage documentation including work orders, service reports, and compliance records
  • Support the operations manager with day-to-day coordination and planning tasks
  • Handle urgent rescheduling or callouts as required
  • Track engineer hours, travel, and materials usage where applicable
  • Assist in maintaining health and safety and quality compliance

Skills & Experience

  • Previous experience in a coordination, scheduling, or dispatching role (preferably within engineering, maintenance, or field service)
  • Strong organisational and multitasking skills
  • Excellent communication and interpersonal skills
  • Confident using Microsoft Office and scheduling/CRM software
  • Able to work well under pressure in a fast-paced environment
  • A proactive approach to problem solving and attention to detail

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Dispatcher / Scheduler employer: Pertemps Crawley

As a Dispatcher/Scheduler at our Caterham location, you will join a dynamic team that values collaboration and efficiency in delivering top-notch service. We offer a supportive work culture with opportunities for professional growth, ensuring that our employees are equipped to excel in their roles. With a focus on employee well-being and a commitment to fostering talent, we provide a rewarding environment where your contributions truly make a difference.
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Contact Detail:

Pertemps Crawley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dispatcher / Scheduler

✨Tip Number 1

Network like a pro! Reach out to your connections in the engineering and scheduling fields. You never know who might have a lead on a Dispatcher/Scheduler role or can put in a good word for you.

✨Tip Number 2

Practice your communication skills! As a Dispatcher/Scheduler, you'll need to coordinate between engineers and clients. Try mock interviews with friends or family to get comfortable with explaining your experience and how you handle scheduling challenges.

✨Tip Number 3

Stay organised! Use tools like calendars or task management apps to keep track of your job applications and follow-ups. This will help you manage your time effectively and ensure you don’t miss any opportunities.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your scheduling experience and technical knowledge, so we can see how you’d fit right in!

We think you need these skills to ace Dispatcher / Scheduler

Scheduling
Dispatching
Diary Management
Organisational Skills
Attention to Detail
Communication Skills
Coordination
Adaptability
Proficiency in Microsoft Office
Experience with Scheduling Systems
Knowledge of Technical Terminology
Customer Liaison
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in scheduling and dispatching, especially if you've worked in engineering or technical services. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Dispatcher/Scheduler role. Share specific examples of how you've managed schedules or dealt with emergencies in the past – we love a good story!

Show Off Your Communication Skills: As a Dispatcher/Scheduler, you'll be the go-to person for engineers and customers alike. Make sure your application reflects your confident communication style. Whether it's in your CV or cover letter, let us know how you’ve effectively coordinated between teams before.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!

How to prepare for a job interview at Pertemps Crawley

✨Know Your Scheduling Systems

Familiarise yourself with common scheduling systems and databases before the interview. Be ready to discuss your experience with these tools, as well as how you’ve used them to manage engineer schedules effectively.

✨Showcase Your Organisational Skills

Prepare examples that highlight your organisational skills and attention to detail. Think of specific situations where you successfully managed multiple tasks or adjusted schedules on the fly to accommodate emergencies.

✨Communicate Clearly

Practice articulating your thoughts clearly and confidently. Since the role involves liaising with engineers and customers, demonstrate your communication skills by explaining how you would handle scheduling conflicts or last-minute changes.

✨Understand the Engineering Context

Brush up on basic engineering terminology and concepts relevant to the role. This will not only help you understand the job better but also show the interviewer that you’re genuinely interested in the field and can communicate effectively with technical teams.

Dispatcher / Scheduler
Pertemps Crawley
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