Customer Service Manager

Customer Service Manager – Temp to Perm Location: Burgess Hill Salary: £35,000 per annum (once in permanent role) Times: 08:00 – 17:00 (starting ASAP) Temporary to Permanent Opportunity Key Responsibilities: – Handling customer bookings efficiently and professionally. – Allocating jobs to various sites and ensuring smooth scheduling. – Acting as the first point of contact for customer inquiries and service requests. – Managing and maintaining accurate records of bookings and site allocations. – Liaising with internal teams to ensure customer satisfaction and service delivery. – Identifying process improvements to enhance customer experience. What We're Looking For: – Previous experience in customer service, scheduling, or booking coordination. – Strong communication and organisational skills. – Ability to multi-task and work in a fast-paced environment. – Proficiency in Microsoft Office and booking systems (training provided if needed). – A proactive and customer-focused approach