Field Service Engineer in Felbridge

Are you an experienced Field Service Engineer looking for a new challenge? This is an exciting opportunity to join a dedicated team in East Grinstead where you’ll play a key role in maintaining and repairing diesel generators for both customer-owned equipment and a rental fleet. If you thrive in a hands-on role with plenty of customer interaction and enjoy working collaboratively across departments, this could be the perfect position for you. What We Offer Salary of £32,600 – £38,300 Company vehicle, uniform and tools EOT Bonus Scheme Training & Career Growth Company Pension Scheme Private Medical Scheme Life Assurance Scheme 23 Days Holiday (plus bank holidays)Key Responsibilities Planned Maintenance & Servicing – Carry out routine servicing and maintenance on diesel generators across customer-owned and rental fleets. Repairs & Diagnostics – Diagnose faults and perform effective repairs to ensure minimal downtime and high customer satisfaction. Site Surveys – Conduct site surveys to determine service needs and maintenance requirements. On-Call Support – Participate in an on-call rota to provide support outside standard working hours. Health & Safety Compliance – Follow all Health & Safety policies and maintain clean, safe work environments, including company vehicles. Comply with ISO standards (ISO 9001, 45001, 14001, 50001) and contribute to continuous improvement initiatives. Skills & Experience Required Technical Background • Qualification in Mechanical/Electrical Engineering, Diesel Fitting, or Plant Maintenance (City & Guilds, BTEC or similar). • OR completion of an approved Mechanical/Electrical Engineering apprenticeship. • Proven experience servicing and repairing generator sets (FG Wilson, Cummins or similar) essential. Core Skills • Strong fault-finding and diagnostic skills. • Excellent communication abilities. Industry Experience • Prior field service experience advantageous. Additional Requirements • Full driving licence. • Strong customer focus with the ability to deliver efficient, high-quality service. • Ability to work both independently and within a team. • ECS/CSCS or CCNSG competency card preferred (training available if needed)