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For Companies At a Glance
- Tasks: Manage insurance claims and support the team with admin tasks.
- Company: Join a reputable international insurance provider with a supportive culture.
- Benefits: Enjoy a competitive salary, 20 days holiday, and a friendly work environment.
- Why this job: Perfect for detail-oriented individuals looking to grow in a professional setting.
- Qualifications: Administrative experience is essential; insurance background is a plus.
- Other info: Full-time role, Monday to Friday, 9am to 5pm.
The predicted salary is between 20000 - 30000 £ per year.
Join a well-established international insurance provider and take the next step in your career as a Customer Service Advisor. This is a great opportunity for someone with strong administrative experience, ideally within insurance, who enjoys variety, thrives on detail, and values a professional yet supportive work environment.
What You'll Be Doing:
- Managing new insurance claim cases from start to finish.
- Gathering key documents from claimants, insurers, and third parties.
- Accurately processing new business paperwork.
- Supporting the wider team with general admin and ad hoc tasks.
What We're Looking For:
- Proven administrative experience (essential).
- Insurance industry background (a big plus).
- Highly organised with great multitasking skills.
- Confident communicator-both in writing and over the phone.
What's on Offer:
- A full-time, permanent role (Mon-Fri, 9am-5pm).
- Salary of £25,000 (depending on experience).
- 20 days holiday + bank holidays.
- A chance to be part of a reputable global business with a friendly, collaborative team.
If you're looking to build on your admin skills and develop your career within a respected company, we'd love to hear from you...
Customer Service Advisor employer: Pertemps Crawley Perms
Contact Detail:
Pertemps Crawley Perms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the insurance industry. Understanding common terms and processes will not only boost your confidence but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 3
Practice your communication skills, both verbal and written. Consider role-playing common customer service scenarios with a friend to refine your responses and build your confidence.
✨Tip Number 4
Network with current or former employees in the insurance sector. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience, especially any roles within the insurance sector. Use specific examples to demonstrate your organisational and multitasking skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage claims effectively. Mention your communication skills and how they will benefit the team.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed paperwork or supported teams with administrative tasks. This will show that you understand the demands of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Pertemps Crawley Perms
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific examples of how you've managed tasks efficiently and accurately, as this is crucial for the role.
✨Demonstrate Insurance Knowledge
If you have a background in the insurance industry, be ready to talk about it! Discuss any relevant experiences or knowledge that can set you apart from other candidates, as this is a big plus for the position.
✨Prepare for Multitasking Questions
Expect questions about how you handle multiple tasks at once. Prepare examples that showcase your organisational skills and ability to prioritise effectively, as these are key traits for a Customer Service Advisor.
✨Practice Your Communication Skills
Since the role requires confident communication, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your verbal and written communication skills, ensuring you come across as professional and approachable.
