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- Tasks: Welcome delegates and ensure a smooth training experience every day.
- Company: Join a supportive team in a dynamic training environment.
- Benefits: Enjoy 25 days holiday, enhanced pension, and health support.
- Why this job: Make a real difference in people's training journeys while developing your skills.
- Qualifications: Strong communication and organisational skills; customer service experience preferred.
- Other info: Great opportunities for training and career development await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you organised, proactive, and love working with people? Do you enjoy being at the heart of a busy environment where no two days are quite the same? We’re looking for a Technical Training Centre Support Administrator to help us create a welcoming, well‑organised, and professional training experience for everyone who walks through our doors. You’ll play a key role in keeping things running smoothly and ensuring our delegates and trainers have everything they need to succeed. This will be a full‑time permanent role working onsite in Warwick Monday to Friday 8am till 4.30pm. You’ll be at the centre of our training operations, making sure everything flows seamlessly.
Responsibilities
- Welcoming delegates and delivering friendly, professional front‑of‑house support
- Coordinating training bookings and managing the training calendar
- Responding to customer enquiries and supporting day‑to‑day communications
- Preparing training materials and organising delegate lunches
- Managing invoicing for internal and external customers
- Working closely with the training team to ensure sessions run smoothly
- Keeping documentation organised, accurate, and up to date
- Maintaining supplies and supporting the overall training environment
Qualifications
- Strong communication skills and confidence working with customers at all levels
- Experience in administration, front‑of‑house, or customer service roles
- Good working knowledge of Microsoft Office (Excel, Outlook, Teams, SharePoint)
- Excellent organisational skills and great attention to detail
- A proactive, solutions‑focused mindset and the ability to work independently
Benefits
- 25 days holiday plus Bank Holidays (pro rata for a 4‑day week)
- Enhanced Pension Scheme & Death in Service benefit (5% employer pension contribution and 5x basic salary DIS)
- Employee Assistance Programme – 24/7 confidential support for life's challenges
- Health Shield Medical Cash Plan – Claim back on everyday healthcare costs
- GP Anytime – 24/7 online GP appointments with unlimited consultations
- Training & Development opportunities – including equipment training, a Management Development Programme, and apprenticeships
- Cycle to Work Scheme
- Care Concierge support
- Occupational Health & Health Surveillance services
- My Benefits Platform – Discounts on retail, entertainment, health & wellness, and more
- Free Independent Mortgage Advice
If you’re ready to be part of a supportive team where your organisational skills and positive attitude truly make a difference, we’d love to hear from you. Apply today and help us create exceptional training experiences every day.
Receptionist employer: Pertemps Coventry Commercial
Contact Detail:
Pertemps Coventry Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your organisational and customer service abilities. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. Choose an outfit that reflects the company's vibe while still making you feel confident. Remember, you want to be remembered for the right reasons!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the position. And don’t forget, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can keep things running smoothly, so share examples of how you've managed busy environments or coordinated events in the past.
Be Personable and Professional: Since you'll be the first point of contact for our delegates, it's crucial to convey your friendly and professional attitude. Use a warm tone in your writing and don’t shy away from showcasing your customer service experience.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific responsibilities from the role that excite you and explain how your background makes you a perfect fit for them. We love seeing genuine interest!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Pertemps Coventry Commercial
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Technical Training Centre Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing training bookings and supporting day-to-day communications. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Organisational Skills
As a receptionist, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated events. This could be anything from handling customer enquiries to keeping documentation accurate and up to date. Highlighting these skills will show that you're proactive and detail-oriented.
✨Practice Your Communication Skills
Strong communication is essential for this role. Before the interview, practice answering common questions clearly and confidently. You might even want to role-play with a friend to get comfortable. Remember, you'll need to interact with delegates and trainers, so showcasing your friendly and professional manner during the interview is crucial.
✨Be Ready with Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.