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- Tasks: Manage property maintenance, inspections, and communication with landlords and tenants.
- Company: Established sales and lettings agency in Cardiff Bay with a strong student rental presence.
- Benefits: Competitive salary, 21 days holiday, study opportunities, and social events.
- Why this job: Join a dynamic team and make a difference in the housing market.
- Qualifications: 1 year of property management experience and excellent communication skills.
- Other info: Immediate start available with career development opportunities.
The predicted salary is between 16200 - 19800 £ per year.
Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager. This is a varied, fast-paced role that requires strong organisation, communication and customer service skills. The successful candidate will have at least 1 year's property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available.
Key Responsibilities:
- Manage day-to-day maintenance issues
- Carry out inventories, mid-term, and exit inspections
- Complete all paperwork accurately in line with company procedures
- Communicate effectively and professionally with landlords and tenants at all times
- Manage licences and certification compliance
- Provide general administrative support to the Maintenance and Housing Managers
- Process PDQ payments in person and over the phone
- Oversee key management, including booking keys in and out
Requirements:
- Minimum of 1 year's property management experience
- Strong work ethic and excellent time/diary management skills
- Clear and confident communication skills
- Computer literate (Excel and database systems)
- Full, clean UK driving licence (essential)
- Ability to work Saturdays on a rota basis, with a day off in lieu during the week
What's on Offer:
- Salary of £27,000
- 21 days holiday plus bank holidays
- Opportunity to study, gain qualifications, and become licensed under Rent Smart Wales legislation
- Auto-enrolment pension scheme (subject to eligibility and following 3 months in service)
- Regular social events with the team
Interested? Apply today, contact us on (phone number removed) or email (url removed).
Housing officer in Swansea employer: Pertemps Cardiff
Contact Detail:
Pertemps Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing officer in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, especially those who might know about openings at agencies like ours. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching common questions for housing officer roles. We recommend practising your responses with a friend or in front of a mirror. Confidence is key, and knowing your stuff will help you shine!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in property management and your ability to handle maintenance issues. Real-life examples can make a big impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing officer in Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your property management experience and relevant skills. We want to see how your background fits with the Housing Officer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with our needs. Keep it professional but let your personality come through – we love a bit of character!
Be Clear and Concise: When filling out your application, clarity is key. Make sure your responses are easy to read and straight to the point. We appreciate well-organised information that gets to the heart of what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Pertemps Cardiff
✨Know Your Stuff
Make sure you brush up on property management basics and the specific responsibilities of a Housing Officer. Familiarise yourself with common maintenance issues and how to handle them, as well as the importance of compliance with licensing and certification.
✨Show Off Your Communication Skills
Since this role involves liaising with landlords, tenants, and contractors, practice clear and confident communication. Think about examples from your past experience where you successfully resolved conflicts or managed expectations.
✨Demonstrate Your Organisational Skills
This job is fast-paced, so be ready to showcase your time management abilities. Prepare to discuss how you prioritise tasks and manage your diary effectively, especially when juggling multiple responsibilities.
✨Be Ready for Practical Scenarios
Expect situational questions that test your problem-solving skills. Think through potential scenarios you might face as a Housing Officer and how you would handle them, such as dealing with a maintenance emergency or managing tenant complaints.
