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- Tasks: Support the hybrid fleet, coordinate with teams, and assist with installations.
- Company: Dynamic company focused on innovative energy solutions.
- Benefits: Annual bonus, training opportunities, private medical cover, and 23 days holiday.
- Why this job: Join a growing field and make a difference in sustainable energy.
- Qualifications: Experience in energy systems and strong communication skills required.
- Other info: Company van and equipment provided; flexible work with career progression.
The predicted salary is between 32682 - 38200 £ per year.
Location: Bristol (UK travel required)
Salary: £32,682 – £38,300
Type: Full-Time, Permanent
Benefits:
- Annual bonus scheme
- Training, upskilling, and career progression
- Company pension
- Private medical cover
- Life assurance and wellbeing support
- 23 days holiday + bank holidays (increasing with service)
- Overtime available
We’re looking for an experienced Hybrid Support Engineer to assist the Rental department in managing and supporting the new hybrid fleet. This role involves coordinating between depot staff and customers, helping with installations, and supporting engineers with hybrid energy systems on site.
Key Responsibilities:
- Work with sales and rental teams to ensure correct equipment specification
- Provide 2nd line customer support, resolving queries and confirming requirements
- Attend customer project kick-off meetings as required
- Assist engineers with installation and training on hybrid systems
- Manage maintenance and upkeep of hybrid fleet assets
- Liaise with depot staff and hire administration to ensure smooth operations
- Monitor installations and provide feedback to service and sales teams
- Report lost or damaged hire equipment with proper documentation
- Maintain tidy and safe work areas, complying with health & safety policies
- Support ISO procedures for quality, environmental, and H&S compliance
Skills & Experience:
- Background in BSS / energy storage / hybrid systems
- Understanding of the generator / plant hire market
- Knowledge of electrical installations and system loading
- Strong organisational, IT, and communication skills
- Full UK driving licence
- Flexible approach to work, including occasional overnight stays
- Strong customer focus with ability to build relationships with sales and service teams
Equipment provided: company van, laptop, mobile phone and test equipment
If this role is of interest please click apply to send your CV, or if you have any questions contact Kirk at Pertemps.
Hybrid Support Engineer employer: Pertemps Cardiff
Contact Detail:
Pertemps Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their hybrid systems and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your problem-solving skills! As a Hybrid Support Engineer, you'll need to think on your feet. Try mock interviews or technical challenges to sharpen your abilities and demonstrate your expertise during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hybrid systems and customer support. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hybrid Support Engineer role and how your background in energy storage or plant hire makes you a perfect fit for us.
Show Off Your Communication Skills: Since this role involves liaising with various teams and customers, make sure your application reflects your strong communication skills. We love candidates who can convey complex ideas clearly and build relationships easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pertemps Cardiff
✨Know Your Hybrid Systems
Make sure you brush up on your knowledge of hybrid energy systems and their applications. Be ready to discuss your experience with BSS, energy storage, and any relevant installations you've been involved in. This will show that you’re not just familiar with the technology but can also apply it practically.
✨Showcase Your Customer Support Skills
Since the role involves providing 2nd line customer support, prepare examples of how you've successfully resolved customer queries in the past. Highlight your communication skills and ability to build relationships, as these are crucial for liaising with both customers and internal teams.
✨Demonstrate Organisational Skills
The job requires strong organisational abilities, so think of instances where you’ve managed multiple tasks or projects simultaneously. Be ready to explain how you prioritise work and ensure smooth operations, especially when coordinating between different teams.
✨Prepare for Health & Safety Questions
Given the emphasis on health and safety compliance, be prepared to discuss your understanding of H&S policies and how you’ve implemented them in previous roles. This shows that you take workplace safety seriously and can maintain a tidy and safe work environment.
