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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering top-notch healthcare solutions and managing client relationships.
- Company: Join a leading UK provider of Occupational Health services with over 300 diverse clients.
- Benefits: Enjoy hybrid working, 25 days holiday, life insurance, and exclusive retail and gym discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 1 year in Operations Management and 2 years in Customer Service required; strong Microsoft Office skills essential.
- Other info: A full, clean driving licence is necessary due to office location.
The predicted salary is between 33000 - 40000 £ per year.
Job Description
Job Title: Clinical Operations ManagerSalary: £33,000–£40,000 (DOE)Location: Office-based with hybrid workingAre you a dynamic leader with a passion for operational excellence and people development? Do you thrive in a fast-paced environment where your ideas and initiative can make a real impact?A leading UK provider of Occupational Health services, is looking for a Clinical Operations Manager to lead and inspire a dedicated team. With over 300 clients across diverse sectors, they are committed to delivering high-quality, client-focused healthcare solutions.As Clinical Operations Manager, you’ll be at the heart of our service delivery, responsible for:Leading and developing the Clinical Operations TeamManaging client relationships and ensuring service excellenceOverseeing the OH software system and driving process improvementsSupporting business strategy and contributing to growth initiativesEnsuring compliance, quality, and continuous improvement across operationsPerson SpecificationEssential Skills & ExperienceMinimum 1 year in Operations Management and 2 years in Customer Service.Strong Microsoft Office and Excel skills.Experience in process optimisation, project management, and data analysis.Leadership, conflict resolution, and change management capabilities.Experience with Cority or similar OH software is desirable.Understanding of GDPR and medical records compliance is desirable.Personal QualitiesOrganised, analytical, adaptable, and detail-oriented.Strong communicator with a customer-focused mindset.Holds a full, clean driving licence and access to a vehicle.Employee Benefits25 days holiday (pro rata)Hybrid workingLife insurance, flu vaccination schemeHealth Shield (EAP, GP Anytime, SkinVision)Retail and gym discountsPlease Note: A full, clean driving licence and access to a vehicle is required due to our office location.
Clinical Operations Manager employer: Pertemps Cambridge
Contact Detail:
Pertemps Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Operations Manager
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Cority or similar Occupational Health software. Having hands-on experience or even a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Highlight your leadership and conflict resolution skills during any discussions or interviews. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts, as this role requires strong people management capabilities.
✨Tip Number 3
Research the company’s client base and the sectors they operate in. Understanding their diverse clientele will help you tailor your conversations and demonstrate your knowledge of their operational needs and challenges.
✨Tip Number 4
Prepare to discuss your experience with process optimisation and project management. Be ready to share specific instances where you've improved processes or contributed to growth initiatives, as these are key responsibilities of the Clinical Operations Manager role.
We think you need these skills to ace Clinical Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management and customer service. Emphasise your leadership skills and any specific achievements that demonstrate your ability to drive process improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and people development. Mention how your background aligns with the responsibilities of the Clinical Operations Manager role and how you can contribute to the company's growth initiatives.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and Excel, as well as any experience with OH software like Cority. Discuss your capabilities in project management, data analysis, and compliance with GDPR.
Showcase Personal Qualities: Demonstrate your organisational skills, adaptability, and attention to detail in your application. Use examples from your past experiences to illustrate your strong communication skills and customer-focused mindset.
How to prepare for a job interview at Pertemps Cambridge
✨Showcase Your Leadership Skills
As a Clinical Operations Manager, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams in the past, focusing on your ability to inspire and develop others.
✨Highlight Your Operational Excellence
Be ready to discuss your experience in operations management. Share specific instances where you've optimised processes or improved service delivery, as this will resonate well with the interviewers.
✨Demonstrate Client Relationship Management
Since managing client relationships is key to this role, think of examples where you've successfully navigated client interactions. Emphasise your customer-focused mindset and how you've ensured service excellence.
✨Familiarise Yourself with Relevant Software
If you have experience with Cority or similar OH software, make sure to mention it. If not, do some research on it beforehand, as showing familiarity with the tools used in the industry can set you apart.
