At a Glance
- Tasks: Drive service contract renewals, deliver quotes, and ensure top-notch customer support.
- Company: Join a dynamic team in Longwell Green, Bristol, focused on outstanding service.
- Benefits: Enjoy a competitive salary, profit-sharing bonus, and private medical scheme.
- Why this job: Make a real impact by enhancing customer experiences and driving business success.
- Qualifications: Experience in sales coordination or service administration is preferred.
- Other info: Great opportunities for training, career progression, and a supportive work environment.
The predicted salary is between 27000 - 37800 £ per year.
Location: Longwell Green, Bristol
Hours: Monday - Friday, 8:30am - 5:00pm
Salary: £27,000 Fixed term 12 months
Interviewing Now
You will drive the smooth renewal of service contracts, deliver accurate quotations, and keep departments aligned to ensure every customer receives outstanding service.
Main Duties
- Service Contracts & Customer Support
- Prepare and issue quotations for service contracts.
- Track, chase, and renew service contracts while updating all relevant documentation.
- Set up new service contract numbers and maintain accurate customer records.
- Produce and manage renewal and service due reports.
- Respond promptly to customer enquiries via web and email.
- Liaise with customers and internal teams to resolve invoicing and account-related issues.
- Update customer contact information and ensure customer intelligence remains accurate and up to date.
- Process job sheet requests and raise service work orders for A Serv, B Serv, LBK and monthly services.
- Monitor the Service Due Tracker weekly to ensure timely scheduling.
- Review SLAs and prepare supporting documentation for management approval.
- Coordinate with the accounts team to manage invoicing, credit notes, and aged debt follow-up.
- Verify and log all purchase orders and contracts accurately.
- Manage and maintain pre-qualification documentation, certifications, and tender submissions.
- Regularly check "Find a Tender" for new business opportunities.
- Support in preparing documentation for customer audits and compliance checks.
Skills & Experience
- Previous experience in sales coordination, service administration, or contract management preferred.
- Strong proficiency in Microsoft Office including Excel, Word and Outlook, as well as CRM and ERP systems.
- Excellent communication skills, both written and verbal.
- Experience with tender submissions and pre-qualification processes is advantageous.
- High attention to detail with a proactive approach to process improvement.
Benefits
- EOT Bonus Scheme: Receive a share of company profits, recognising your contribution and encouraging ownership and motivation.
- Training & Career Progression: Ongoing opportunities for professional development and upskilling.
- Company Pension Scheme
- Private Medical Scheme: Capped excess of £100 for any treatment.
- Life Assurance Scheme: Includes access to additional healthcare support and counselling services for overall wellbeing.
- 23 Days Holiday plus bank holidays: Increases with length of service.
If you are interested, please click APPLY.
Sales Coordinator in Keynsham employer: Pertemps Bristol Commercial
Contact Detail:
Pertemps Bristol Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Keynsham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Coordinator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Be ready to discuss how your skills in sales coordination and customer support can drive their success. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Sales Coordinator in Keynsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in sales coordination, service administration, or contract management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your proficiency in Microsoft Office and any CRM or ERP systems you've used. Mention specific examples of how you've used these tools to improve processes or support customers in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Good luck!
How to prepare for a job interview at Pertemps Bristol Commercial
✨Know Your Stuff
Make sure you understand the role of a Sales Coordinator inside out. Familiarise yourself with service contracts, customer support processes, and how to prepare accurate quotations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your experience with Microsoft Office, CRM, and ERP systems during the interview. Be ready to discuss specific examples of how you've used these tools in previous roles, especially in sales coordination or contract management. This will demonstrate your technical proficiency and readiness for the job.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've handled customer enquiries and resolved issues in the past. This will showcase your ability to maintain outstanding service and align with internal teams.
✨Be Proactive
Demonstrate your proactive approach by discussing any process improvements you've implemented in previous roles. Whether it's tracking service contracts or managing invoicing, showing that you take initiative will set you apart as a candidate who can drive efficiency and contribute positively to the team.