Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle inbound calls and provide exceptional customer service.
- Company: Dynamic call centre in Sunderland with a busy team atmosphere.
- Benefits: Flexible shifts, 37 hours per week, and excellent training provided.
- Other info: Temporary to permanent position with great development opportunities.
- Why this job: Join a supportive environment and grow your customer service skills.
- Qualifications: Strong customer service skills and flexibility required.
The predicted salary is between 24000 - 36000 £ per year.
A call center service provider in Sunderland is seeking Customer Service Advisors to join their busy team. The successful applicants will handle inbound calls, providing exceptional service while managing various customer queries. This temporary to permanent position offers 37 hours per week with various shifts. Strong customer service skills and flexibility are necessary. Excellent training and development will be provided, making it an ideal role for those looking to grow in a supportive environment.
Customer Service Advisor: Flexible Shifts & Training in Sunderland employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor: Flexible Shifts & Training in Sunderland
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle different types of calls or complaints. This will help you feel more confident and prepared when those questions come up during the interview.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since the role offers various shifts, showing that you’re adaptable and willing to work different hours can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service Advisor: Flexible Shifts & Training in Sunderland
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any previous experience in customer service. We want to see how you've handled queries and provided exceptional service in the past!
Be Flexible and Open: Since this role requires flexibility with shifts, let us know about your availability. Mention any times you can work and show that you're ready to adapt to our busy schedule.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who understand what we're looking for and can relate their skills to the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pertemps Bond
✨Know the Company
Before your interview, take some time to research the call centre service provider. Understand their values, mission, and the type of customer service they pride themselves on. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your ability to stay calm under pressure and how you’ve gone above and beyond to ensure customer satisfaction. This is key for a role that revolves around exceptional service.
✨Flexibility is Key
Since the position offers various shifts, be ready to discuss your availability and willingness to adapt. Share any previous experiences where you’ve had to adjust your schedule or work in different environments. This will demonstrate your flexibility and commitment to the role.
✨Ask Questions
At the end of the interview, don’t forget to ask insightful questions about the training and development opportunities they offer. This shows that you’re eager to grow within the company and are serious about making a long-term commitment. Plus, it gives you a chance to assess if the role is the right fit for you.