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For Companies At a Glance
- Tasks: Lead a team to maximise growth and deliver excellent customer service.
- Company: Reputable self-storage company with a focus on team development.
- Benefits: Stable career, training investment, exclusive perks, and bi-annual bonuses.
- Why this job: Join a friendly team and make a real impact in a growing business.
- Qualifications: Experience in customer service or sales, ideally in retail or hospitality.
- Other info: Enjoy a permanent role with no overtime and great career progression.
The predicted salary is between 28800 - 43200 £ per year.
We have a rare opportunity as a Store Manager for a reputable self-storage company. You will be responsible for maximising growth and profitability with the store team, marketing and selling storage space whilst ensuring a safe working environment.
Benefits
- An excellent career in a stable, growing business
- Investment in your training and progression
- Exclusive membership perks
- Permanent role
- No overtime, standard holidays, pension etc
- Bi-annual bonus scheme
- Long service recognition
- Parking available on site
Responsibilities
- Manage a small team and carry out personal development meetings
- Motivate, coach and support the team to enable them to achieve their best
- Assist with the recruitment, training and continual development of new and existing employees and ensure fair staff rotas
- Respond effectively to the diverse needs of each customer
- Manage and accurately record all enquiries to provide excellent customer service
- Identify opportunities for increasing storage occupancy and revenue
- Ensure a marketing plan is in place to achieve the store financial targets
- Design and carry out marketing and sales activity plans
- Monitor and improve conversion rates and mystery shop scores
- Ensure compliance with company operational and financial procedures
- Ensure all health & safety procedures are adhered to and up to date
- Identify any store repair & maintenance issues, report and follow up
- Ensure the store presents itself to a high standard of cleanliness
Qualifications & Experience
If you have worked in customer service or sales such as within self-storage, retail or hospitality as well as experience as a duty manager, cover manager, team leader, operations manager or supervisor we would love to hear from you!
About the Opportunity
This is a fantastic opportunity to join a friendly team as a Store Manager to develop and enjoy your career.
Store Manager - Derby employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Derby
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral that could boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to store management. Think about how you would motivate a team or handle customer complaints, and be ready to share your experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Store Manager - Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight any previous experience in customer service, sales, or team management to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this opportunity and how your background aligns with our needs. Keep it friendly and professional!
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s increasing sales or improving team performance, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Pertemps Bond
✨Know Your Stuff
Before the interview, make sure you understand the self-storage industry and the specific company you're applying to. Research their services, values, and any recent news. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you’ve coached someone to success or handled a challenging team dynamic.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of examples where you've gone above and beyond for a customer or resolved a difficult situation. Highlighting your ability to respond to diverse customer needs will demonstrate your fit for the role.
✨Bring Your Marketing Ideas
Since part of the role involves marketing and sales, come prepared with ideas on how to increase storage occupancy and revenue. Whether it’s a new promotional strategy or a creative marketing plan, showing initiative can set you apart from other candidates.
