Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage homeownership functions like Right to Buy and leasehold sales while ensuring compliance.
- Company: Dynamic London-based housing provider with a diverse portfolio.
- Benefits: Flexible hybrid working, competitive pay, and opportunities for career progression.
- Why this job: Make a real difference in people's lives through homeownership services.
- Qualifications: Experience in homeownership or housing, strong communication skills, and customer focus.
- Other info: Join a supportive team and enhance your expertise in a specialist role.
The predicted salary is between 22 - 23 £ per hour.
A fantastic opportunity has arisen for an experienced Homeownership Officer (Leasehold) officer to join a busy Homeownership Services team. The postholder will play a key role in delivering statutory homeownership functions, including Right to Buy, leasehold sales, lease extensions, and related aftersales activity, ensuring compliance with legislation and internal policies. The London based housing provider manages a large and diverse housing portfolio, including leasehold, shared ownership, and tenanted homes. The organisation is committed to delivering high-quality homeownership services, statutory compliance, and an excellent customer experience for residents.
Location: London
Working Pattern: Hybrid
Rate: 22-23 PAYE per/hr
Key Responsibilities
- Right to Buy (RTB)
- Progress RTB applications within statutory timescales
- Manage RTB valuations, including appeals
- Liaise with legal teams, valuers, and internal stakeholders
- Support promotion and engagement around homeownership opportunities
- Administer leasehold aftersales processes, including alterations and additional space sales
- Manage formal and voluntary lease extensions and freehold sales
- Respond to statutory notices within required timeframes
- Calculate apportionments for shared ownership and rent-to-mortgage cases
- Identify opportunities for buy-backs and revenue generation
- Provide specialist advice to leaseholders, tenants, councillors, solicitors, and colleagues
- Respond to complex enquiries, complaints, and correspondence
- Draft reports and briefings on legislation, policy changes, and performance
- Maintain accurate records, databases, and customer accounts
- Contribute to service improvement, process development, and best practice
- Support and deputise for the Team Leader when required
About You
- Essential
- Experience working in a homeownership, leasehold, or housing environment
- Strong understanding of Right to Buy and leasehold legislation
- Experience interpreting legal documents and statutory notices
- Proven ability to manage competing priorities and meet deadlines
- Excellent written and verbal communication skills
- Strong customer focus, including handling challenging cases
- Confident working independently and remotely
- Experience within a local authority or housing association
- Knowledge of shared ownership and affordable housing models
- Housing qualification (CIH, IRPM) or working towards one
- Experience supporting service improvement or policy development
What’s on Offer
- Flexible and hybrid working arrangements
- Opportunity to work in a high-impact, specialist role
- Supportive team environment with scope for progression
- Competitive salary or day rate depending on engagement
This is a specialist role requiring strong technical knowledge of leasehold and homeownership legislation, excellent stakeholder management, and the ability to manage a varied caseload autonomously. Apply now for the Homeownership Officer opportunity.
Homeownership Officer - Leasehold (Temp) in Southend-on-Sea employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeownership Officer - Leasehold (Temp) in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector, especially those who know about leasehold and homeownership. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Right to Buy and leasehold legislation. We recommend creating a cheat sheet with key points and examples from your experience to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Homeownership Officer gig. We’re all about making the process smooth and ensuring your application gets the attention it deserves!
We think you need these skills to ace Homeownership Officer - Leasehold (Temp) in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Homeownership Officer role. Highlight your experience in homeownership, leasehold, and housing environments, and don’t forget to mention any relevant qualifications or training you have.
Showcase Your Skills: In your application, emphasise your strong understanding of Right to Buy and leasehold legislation. Use specific examples to demonstrate your ability to manage competing priorities and meet deadlines, as these are key for this role.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. Address how your skills and experiences align with the responsibilities listed in the job description, and make sure to convey your passion for delivering excellent customer service.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Pertemps Bond
✨Know Your Legislation
Make sure you brush up on the key legislation surrounding Right to Buy and leasehold processes. Being able to discuss specific laws and how they apply to the role will show that you're not just familiar with the basics, but that you truly understand the intricacies of the job.
✨Showcase Your Customer Focus
Prepare examples of how you've handled challenging cases in the past. This role requires a strong customer focus, so be ready to demonstrate your ability to manage complex enquiries and complaints while maintaining a positive experience for residents.
✨Highlight Your Stakeholder Management Skills
Think about times when you've successfully liaised with various stakeholders, such as legal teams or valuers. Be prepared to discuss how you managed those relationships and what strategies you used to ensure smooth communication and collaboration.
✨Demonstrate Your Organisational Skills
With a varied caseload, it's crucial to show that you can manage competing priorities effectively. Bring examples of how you've organised your workload in previous roles, especially under tight deadlines, to illustrate your ability to stay on top of tasks.
