At a Glance
- Tasks: Assist customers with sales inquiries and maintain store cleanliness.
- Company: Join a growing storage company with a focus on customer satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for growth.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and ability to work independently or in a team.
- Other info: Opportunity for career advancement and a supportive work environment.
The predicted salary is between 23000 - 32000 £ per year.
We are recruiting on behalf of our client, a growing storage company, for a Customer Sales Advisor to join their team. In addition to providing day-to-day help to their customers, the Customer Sales Advisor will contribute to the overall cleanliness, appearance and overall effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other store activities.
To achieve this, the Customer Sales Advisor will:
- Contribute to the achievement of the financial targets of the store
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
- Respond effectively to the diverse needs of each customer
- Ensure the store presents itself to a high standard of cleanliness
- Make sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike
- Comply consistently with all company procedures
Main Duties:
- Deal effectively with sales enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
- Maximise every sales enquiry to ensure the store hits its target
- Complete all administrative tasks to ensure compliance with company procedures
- Maintain a clean and tidy store
- Will be required to lone work. In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility
- Will be required to carry out forklifting
- Ensure that the store ‘bad debt’ is kept to a minimum, implementing procedures and controls to recover any bad debt
- Ad hoc duties
Person Specification:
In order to be successful in the position the candidate will need to demonstrate:
- A good level of written and verbal communication skills
- Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone
- Self-discipline, working within guidelines and procedures whilst being attentive to detail
- Comfortable working in a small team environment and adapt to lone working
- Project confidence and knowledge of Company products and services on completion of the induction and probation period
Responsibilities:
- Day to day liaison with customers
- Achieving a high level of customer service and satisfaction
- Achievement of weekly, monthly and yearly sales targets
- Lone Working
- Physical rounds of the store and the units
- Forklifting, where applicable
- Housekeeping
If this sounds like the role for you then we would love to hear from you! Please apply now or give us a call.
Customer Sales Advisor in Southend-on-Sea employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Southend-on-Sea
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer base. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, it’s crucial to sound confident and clear. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your sales skills! Think of examples where you've successfully handled sales enquiries or resolved customer issues. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Sales Advisor in Southend-on-Sea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Sales Advisor role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pertemps Bond
✨Know Your Stuff
Make sure you’re familiar with the company’s services and products. Research their storage solutions and think about how you can contribute to increasing occupancy and revenue. This will show that you’re genuinely interested and ready to hit the ground running.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. Role-play common sales scenarios with a friend or family member to build your confidence in handling enquiries both over the phone and face-to-face.
✨Showcase Your Sales Savvy
Prepare examples of how you’ve successfully dealt with sales enquiries in the past. Think about times when you maximised sales opportunities or resolved customer issues effectively. This will help demonstrate your ability to meet the store's financial targets.
✨Emphasise Teamwork and Independence
Be ready to discuss your experience working in teams as well as your ability to work independently. Highlight any instances where you’ve taken responsibility in the absence of management, as this is key for the Customer Sales Advisor role.