At a Glance
- Tasks: Support daily operations with clerical tasks and customer queries.
- Company: Join a dynamic team focused on efficiency and customer satisfaction.
- Benefits: Competitive pay, full-time hours, and a supportive work environment.
- Other info: Exciting opportunity for career development in a collaborative atmosphere.
- Why this job: Perfect for detail-oriented individuals eager to learn and grow in a fast-paced setting.
- Qualifications: Experience in administration and data entry, with strong IT skills.
The predicted salary is between 26700 - 30000 £ per year.
Temporary Role
Full-Time / Monday-Friday / Salary £12.85 p/h
Our client is hiring an Operations Administrator to provide support to their existing team. The role requires someone with aptitude to work with new systems and a strong concentration to ensure attention to detail. You will provide administrative and organisational support to ensure the smooth and efficient daily department operations.
Key Responsibilities
- Provide clerical support to the Head of Service and other operational functions, including, but not limited to, email monitoring and response to customer queries and answering overflow telephone calls.
- Managing and updating customers details on to the Order Management System.
- Managing and raising new orders on to the Order Management System.
- Responsible for supporting the planning and scheduling of the engineer schedule.
- Assisting Head of Service in updating programme of works.
- Logistics bookings via contractor delivery management system.
- Coordinating with Supervisors and Engineers for site specific requirements.
- Data entry and collation of department figures.
- Providing ad hoc administrative support to Management where required.
- Ensuring a positive customer experience.
Qualifications & Experience
- Administrative and data entry experience.
- Experience working within a customer focussed environment.
- Competent IT (Word, Excel and Outlook).
- Keen attention to detail and accuracy.
- A motivated individual who is able to learn tasks quickly and work as part of a team.
- Good communication and relationship skills.
- Good organisation skills to meet challenging daily and weekly deadlines.
- Ability to handle change in a fast-paced environment.
If you are a skilled administrator with data entry experience looking for an exciting opportunity please get in touch.
Operations Administrator in Solihull employer: Pertemps Bond
Join a dynamic team as an Operations Administrator where your contributions will directly impact the efficiency of our operations. We offer a supportive work culture that values attention to detail and fosters professional growth, with opportunities to enhance your skills in a fast-paced environment. Located in a vibrant area, our company prioritises employee well-being and provides a collaborative atmosphere that encourages innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Operations Administrator role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative tasks and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your experience with IT systems and data entry during interviews. Make sure to mention any specific software you've used that relates to the Order Management System.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Administrator in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative and data entry experience. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and customer service background!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations Administrator role. We love seeing enthusiasm, so let us know what excites you about this opportunity!
Show Off Your IT Skills:Since the role requires competent IT skills, make sure to mention your experience with Word, Excel, and Outlook. If you've worked with any order management systems before, definitely include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pertemps Bond
✨Know Your Systems
Familiarise yourself with the Order Management System and any other tools mentioned in the job description. Being able to discuss your experience with similar systems will show that you’re ready to hit the ground running.
✨Show Off Your Attention to Detail
Prepare examples from your past work where your attention to detail made a difference. Whether it’s catching an error in data entry or ensuring customer queries were handled perfectly, these stories will highlight your fit for the role.
✨Brush Up on Communication Skills
Since the role involves liaising with customers and team members, practice clear and concise communication. Think of scenarios where you successfully resolved customer issues or collaborated with colleagues to achieve a goal.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Share specific strategies you use to stay organised and meet deadlines, as this is crucial for the Operations Administrator role.
