At a Glance
- Tasks: Welcome customers, manage calls, and ensure a tidy reception area.
- Company: Join a busy dealership focused on exceptional customer service.
- Benefits: Competitive pay, flexible hours, and a dynamic work environment.
- Other info: Opportunity to grow in a fast-paced automotive industry.
- Why this job: Be the friendly face that makes every customer's visit memorable.
- Qualifications: Experience in reception and a passion for customer service.
The predicted salary is between 25400 - 25400 £ per year.
Our client is hiring a Receptionist/Hostess to provide support in a busy dealership environment. You will welcome every customer through the doors, manage their visits by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. The Receptionists/Hosts work a variety of full-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Key Responsibilities:
- Ensure reception area is staffed and kept tidy at all times.
- Direct customers towards the seating area and offer refreshments while they are waiting.
- Handle and co-ordinate all calls and visitors, taking full details of the caller’s business, paging members of staff as needed.
- Keep customer refreshments stocked up at all times.
- Keep customer waiting area clean and tidy and clear of crockery etc at all times, also kitchen area in showroom.
- Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.
Skills/Requirements:
- Previous experience as a receptionist in the automotive industry.
- Experience working within a customer-focused environment.
- Keen attention to detail and accuracy.
- Smart appearance.
- Good communication and relationship skills.
- A customer-centric approach, always striving to deliver service above customer expectations.
Dealership Receptionists in Solihull employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealership Receptionists in Solihull
✨Tip Number 1
First things first, make sure you know the dealership inside out. Familiarise yourself with their services and products so you can chat confidently with customers. This will show you're genuinely interested and ready to help!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with greeting customers and handling calls. The more you practice, the more natural it will feel when you're in the hot seat.
✨Tip Number 3
Dress to impress! A smart appearance is key in a dealership environment. Make sure your outfit is professional and tidy, as this sets the tone for how customers perceive you and the dealership.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're tech-savvy and ready to embrace the digital age!
We think you need these skills to ace Dealership Receptionists in Solihull
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service, especially in a busy environment like a dealership. We want to see how you've gone above and beyond to make customers feel welcome and valued.
Keep It Tidy and Professional: Just like the reception area you’ll be managing, your application should be neat and well-organised. Use clear formatting and check for any typos or errors. A smart appearance starts with your written application!
Be Personable and Engaging: Your application is your first chance to show us your personality! Use a friendly tone and let your enthusiasm for the role shine through. We love candidates who can connect with people easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pertemps Bond
✨Know the Dealership Inside Out
Before your interview, do some research on the dealership. Familiarise yourself with their services, values, and any recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
As a receptionist, you'll be the first point of contact for customers. Prepare for situational questions by thinking about how you would handle various customer scenarios. Practising these responses can help you feel more confident during the interview.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the dealership's culture, team dynamics, and expectations for the role. This not only demonstrates your interest but also helps you assess if the job is the right fit for you.