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- Tasks: Welcome patients, manage appointments, and support clinical staff in a busy clinic.
- Company: Join a friendly team in a professional healthcare setting in Solihull.
- Benefits: Full training provided, excellent career progression, and supportive work environment.
- Other info: Full-time position with flexible hours, including weekends and evenings.
- Why this job: Perfect for those seeking a rewarding entry-level role with real impact on patient care.
- Qualifications: Customer-facing experience preferred; admin experience is a bonus but not essential.
The predicted salary is between 19800 - 25800 £ per year.
We’re currently recruiting for a Receptionist & Administrator to join a friendly and supportive team within a busy clinic based in Solihull. This is a fantastic opportunity for someone with strong customer-facing experience—whether from retail, hospitality, or a previous administrative role—who is looking to build a career in a professional healthcare setting. This is an entry-level position with full training provided and excellent potential for progression within the organisation.
Key Duties and Responsibilities:
- Welcoming and checking in patients with a warm, professional manner
- Preparing daily documentation for theatre lists
- Scanning and updating patient records accurately
- Handling incoming calls and directing queries appropriately
- Booking and managing patient appointments
- Providing friendly and efficient support to patients and visitors
- Liaising with clinical staff, consultants, GPs, optometrists, and admin teams
Key Skills and Attributes:
- Experience within an admin/reception role desired but not essential
- Previous customer facing experience such as retail or hospitality
- Excellent initiative and attitude
- Ability to work on the weekend and evenings is essential
This position is full time, 37.5 hours per week between 8am-8pm Monday- Friday & 8-4pm Saturday and Sunday. This is on a rota basis which further information can be provided.
If interested please APPLY or send your CV to [emailprotected]
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Administrator
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the specific services offered by the clinic in Solihull. Understanding the environment you'll be working in will help you engage more confidently during interviews.
✨Tip Number 2
Highlight your customer service skills from previous roles in retail or hospitality. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service.
✨Tip Number 3
Prepare to discuss your availability and flexibility regarding working hours, as this role requires weekend and evening shifts. Showing that you're adaptable can set you apart from other candidates.
✨Tip Number 4
Research common administrative tasks in a healthcare setting, such as managing patient records and appointment scheduling. Being knowledgeable about these duties will demonstrate your enthusiasm for the role.
We think you need these skills to ace Receptionist & Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or administrative roles. Emphasise any skills that align with the job description, such as communication and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the healthcare sector. Mention specific experiences that demonstrate your ability to handle customer-facing situations and administrative tasks effectively.
Highlight Transferable Skills: If you lack direct experience in a receptionist or administrative role, focus on transferable skills from previous jobs in retail or hospitality. Discuss how these skills will help you excel in a busy clinic environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pertemps Bond
✨Showcase Your Customer Service Skills
Since this role requires strong customer-facing experience, be prepared to discuss your previous roles in retail or hospitality. Share specific examples of how you handled difficult situations or provided excellent service to customers.
✨Demonstrate Your Organisational Abilities
As a Receptionist & Administrator, you'll need to manage appointments and documentation efficiently. Highlight any experience you have with organisation, time management, or multitasking, and be ready to explain how you prioritise tasks.
✨Prepare for Common Interview Questions
Anticipate questions related to your ability to work under pressure, handle phone calls, and liaise with various teams. Practising your responses can help you feel more confident during the interview.
✨Express Your Willingness to Learn
This position offers full training, so emphasise your eagerness to learn and grow within the organisation. Discuss any relevant skills you wish to develop further and how you see yourself progressing in a healthcare setting.