At a Glance
- Tasks: Lead daily operations, enhance customer experience, and drive sales in a vibrant business centre.
- Company: Join a leading provider of flexible workspace solutions with a focus on innovation and community.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity for personal growth in a supportive and energetic team.
- Why this job: Make a real impact by supporting businesses and building lasting relationships in a fast-paced setting.
- Qualifications: Experience in customer service or supervisory roles, strong sales skills, and excellent communication.
The predicted salary is between 36000 - 60000 € per year.
Are you a commercially minded people‑person who thrives in a fast‑paced, customer‑focused environment? Do you enjoy balancing operational excellence with sales, leadership, and relationship‑building? If so, this could be the perfect next step in your career.
About the Company
Our client is a leading provider of flexible workspace solutions, supporting ambitious businesses, entrepreneurs, and growing teams across the UK. Their centres are more than just offices - they are vibrant business communities designed to help organisations thrive. With a strong focus on service, innovation, and commercial performance, the company prides itself on delivering exceptional customer experiences while maximising the potential of every space.
The Role
As Centre Executive, you’ll play a pivotal role in the success of a busy business centre. Working closely with the General Manager, you’ll take ownership of day‑to‑day operations, customer satisfaction, and revenue growth - particularly across flexible, short‑term, and ancillary income streams. You’ll be a visible presence in the centre, leading by example, supporting your team, and ensuring every customer interaction reflects the high standards of the brand.
What You’ll Be Doing
- Customer Experience & Sales
- Deliver outstanding customer service that drives satisfaction, retention, and advocacy
- Conduct professional tours and manage the full sales journey from enquiry to close
- Build strong, long‑term relationships with customers through proactive engagement and events
- Resolve issues swiftly and effectively, always aiming to exceed expectations
- Commercial Performance
- Drive sales activity to meet and exceed revenue and occupancy targets
- Maximise income from non‑traditional revenue streams (“fast cash”)
- Track performance against KPIs, identifying opportunities for growth and improvement
- Work closely with marketing teams on local campaigns to increase visibility and demand
- Operations & Compliance
- Oversee smooth daily operations, including opening/closing and service standards
- Ensure health & safety compliance and maintain a clean, professional environment
- Coordinate maintenance and facilities requirements to keep the centre running seamlessly
- Leadership & Team Development
- Supervise and support Centre Operations Assistants
- Lead onboarding, training, and ongoing development
- Conduct regular one‑to‑ones, performance reviews, and coaching conversations
- Manage rotas and ensure appropriate cover at all times
- Financial & Reporting Support
- Assist with budget management, forecasting, and P&L performance
- Maintain accurate records and ensure compliance with company policies and regulations
About You
You’ll be someone who combines commercial awareness with a genuine passion for people. You’re confident, organised, and resilient, with the ability to juggle multiple priorities in a dynamic environment. You’ll bring:
- Proven experience in a customer‑facing, operational, or supervisory role
- Strong sales and commercial acumen with a track record of hitting targets
- Excellent communication and problem‑solving skills
- A proactive, “can‑do” attitude and the ability to stay calm under pressure
- Strong organisational skills and attention to detail
- Confidence using Microsoft Office 365 and CRM systems
Serviced Office Assistant Centre Manager in Reading employer: Pertemps Bond
As a leading provider of flexible workspace solutions, our client offers an exceptional work environment that fosters growth and innovation. Employees benefit from a vibrant culture that prioritises customer satisfaction and operational excellence, alongside opportunities for professional development and leadership training. Located in the heart of the UK, this role not only allows you to thrive in a dynamic setting but also to be part of a supportive community that values collaboration and success.
StudySmarter Expert Advice🤫
We think this is how you could land Serviced Office Assistant Centre Manager in Reading
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain how your experience aligns with their needs. Think about specific examples from your past roles that highlight your customer service skills and operational excellence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it shows you’re proactive and keen!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for their team.
We think you need these skills to ace Serviced Office Assistant Centre Manager in Reading
Some tips for your application 🫡
Show Your People Skills:In your application, make sure to highlight your experience in customer-facing roles. We want to see how you've built relationships and provided outstanding service, as this is key for the Centre Executive role.
Demonstrate Your Commercial Mindset:Talk about your sales achievements and how you've contributed to revenue growth in previous positions. We love seeing candidates who understand the importance of commercial performance and can drive results.
Be Organised and Detail-Oriented:Mention any experience you have with managing operations or overseeing daily tasks. We appreciate candidates who can juggle multiple priorities while maintaining a high standard of service and compliance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our vibrant community!
How to prepare for a job interview at Pertemps Bond
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their vibrant business community.
✨Showcase Your People Skills
As a Centre Executive, you'll be interacting with customers daily. Prepare examples of how you've successfully built relationships and resolved issues in previous roles. Highlight your ability to create outstanding customer experiences, as this is crucial for the position.
✨Demonstrate Commercial Awareness
Be ready to discuss how you've driven sales or improved revenue in past positions. Think of specific instances where you exceeded targets or identified new income streams. This will showcase your commercial acumen and align with the company's focus on performance.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows you're thinking ahead and are genuinely interested in contributing to the centre's success.
