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- Tasks: Support the Customer Services team by managing orders and resolving system issues.
- Company: A dynamic staffing agency in Nottingham with a focus on customer satisfaction.
- Benefits: Competitive hourly wage, supportive team environment, and opportunities for skill development.
- Why this job: Join a vibrant team and enhance your customer service skills while making a difference.
- Qualifications: Previous data entry experience and strong communication skills are essential.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 12 - 13 £ per hour.
A staffing agency in Nottingham is seeking a Customer Services Administrator to provide vital support to the Customer Services Representative team. The successful candidate will manage order inputting and resolve system issues while maintaining excellent customer relationships.
Ideal candidates will have previous data entry experience, be computer literate, and demonstrate strong communication and organizational skills.
This role offers a salary range of £12.31-£13.33 per hour depending on experience.
Order Processing & Customer Support Admin in Nottingham employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processing & Customer Support Admin in Nottingham
✨Tip Number 1
Make sure you know the ins and outs of order processing. Brush up on your data entry skills and be ready to showcase how you've handled similar tasks in the past. We want to see that you can keep things organised and efficient!
✨Tip Number 2
Communication is key! Prepare to discuss how you've built strong customer relationships in previous roles. We love candidates who can demonstrate their ability to resolve issues while keeping customers happy.
✨Tip Number 3
Don’t forget to research the company! Knowing a bit about the staffing agency and its values will help you stand out. We appreciate candidates who show genuine interest in our mission and culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for proactive candidates who take the initiative to connect with us directly.
We think you need these skills to ace Order Processing & Customer Support Admin in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your data entry experience and any relevant customer service skills. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Order Processing & Customer Support Admin role. Share specific examples of how you've resolved issues or maintained great customer relationships in the past.
Show Off Your Tech Skills: Since this role requires being computer literate, mention any software or systems you’re familiar with. If you’ve tackled system issues before, let us know how you did it – we love problem solvers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pertemps Bond
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Services Administrator. Brush up on order processing systems and common customer service scenarios. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Prepare examples from your past experiences that highlight your data entry skills and how you've resolved system issues. Be ready to discuss how you’ve maintained excellent customer relationships in previous roles. Specific anecdotes can really make you stand out!
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to customer service and order processing. Practising your responses will help you feel more at ease during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This shows that you’re engaged and serious about the role. Plus, it gives you a chance to see if this is the right fit for you too!
