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- Tasks: Support the sales team by managing enquiries, maintaining CRM data, and creating proposals.
- Company: Join a multi-award-winning provider of Management & Sales training programmes.
- Benefits: Competitive salary, bonus potential, private healthcare, and generous holiday allowance.
- Why this job: Be the engine behind sales success in a fun, supportive environment.
- Qualifications: Experience in sales support, excellent communication, and strong attention to detail.
- Other info: Enjoy team socials and ongoing training in a growing business.
The predicted salary is between 22000 - 26000 £ per year.
Are you highly organised, commercially minded, and love being at the heart of a fast-moving sales environment? If you thrive on pace, precision, and making things run smoothly behind the scenes, this could be the role for you.
We are looking for a Sales Support Executive to join our team on a full time, permanent basis with a basic salary £26,000 - £29,000 depending on experience plus bonus. This is your chance to join a multi-award-winning provider of Management & Sales training programmes, working with over 9,000 clients across the UK and globally. Their reputation is built on high-quality, interactive, and creative training delivered both face-to-face and virtually. Their team is growing, ambition is big, and their culture is relaxed, fun, and passionate.
This is a critical commercial support role that strengthens our revenue-generating activity and ensures every enquiry, proposal, and sales process runs with clarity, speed, and accuracy. You’ll be the engine behind the sales function - protecting conversion rates, keeping the CRM spotless, improving response times, and freeing up the sales team to focus on high-value selling. If you enjoy SLA-driven environments, juggling multiple priorities, and being the person who makes everything work better - we’d love to hear from you.
What You’ll Be Doing
- Lead & Enquiry Management
- Be first point of contact for inbound enquiries via phone and shared inbox
- Ensure all enquiries are logged, acknowledged, and allocated within SLA
- Accurately input leads into Salesforce with zero leakage
- CRM & Pipeline Accuracy
- Maintain high-quality Salesforce data across contacts, accounts, and opportunities
- Produce weekly pipeline and activity reports
- Support forecasting, audits, and closed-lost analysis
- Proposal & Sales Documentation
- Create polished, on-brand proposals using AI tools
- Prepare contracts, quotes, tenders, PQQs, and sales materials
- Ensure accuracy, consistency, and brand compliance across all documents
- Client Coordination & Scheduling
- Book discovery calls, demos, and follow-ups
- Liaise with trainers on availability, fees, and logistics
- Support scheduling for open courses and in-house programmes
- Customer Experience & Account Support
- Log touchpoints and support account management activity
- Assist with renewals, upsells, accreditation set-up, and feedback campaigns
- Reporting, Improvement & Operations
- Produce regular reports on leads, pipeline health, and performance
- Spot inefficiencies and recommend process improvements
- Provide operational support linked to sales activity when needed
What We’re Looking For
- Essential:
- Experience in sales support, commercial admin, or customer coordination
- Excellent written communication and attention to detail
- High-speed, accurate data entry
- CRM experience (Salesforce preferred)
- Strong Microsoft Office skills (Word, Excel, PowerPoint, Teams)
- You’ll also be:
- Confident and professional on the phone
- Organised, proactive, and commercially aware
- Comfortable working under pressure and meeting tight deadlines
- Adaptable, solutions-focused, and always looking to improve
What You’ll Get
- Salary: £26,000–£29,000 (DOE)
- Bonus: Up to 10% annual bonus based on company performance
- Hours: 37.5 hours per week (office-based at our Coventry HQ)
- Holiday: 22 days + bank holidays, rising to 30 days with service
- Progression: Ongoing training and development in a growing business
- Healthcare: Private healthcare after 1 year (family cover after 5 years)
- Culture: Paid team socials (families welcome!), supportive and fun environment
If you are interested in this position, please click apply!
Sales Support Executive in Coventry employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Coventry
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Sales Support Executive. Highlight your experience in sales support and CRM management to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Sales Support Executive in Coventry
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, make sure to highlight your organisational prowess. We want to see how you keep things running smoothly, especially in a fast-paced environment like ours. Share examples of how you've managed multiple tasks or projects effectively!
Nail the Details: Attention to detail is key for this role. When you're writing your application, double-check for any typos or errors. We love precision, so make sure your written communication reflects that. A polished application will definitely catch our eye!
Demonstrate Your CRM Experience: If you've got experience with CRM systems, especially Salesforce, shout about it! We’re keen to know how you've used these tools to manage data and support sales processes. Give us specific examples of how you've kept things organised and efficient.
Be Yourself!: We’re all about a relaxed and fun culture here at StudySmarter, so let your personality shine through in your application. Don’t be afraid to show us your passion for sales support and how you can contribute to our team. Apply through our website and let’s get to know the real you!
How to prepare for a job interview at Pertemps Bond
✨Know Your Stuff
Before the interview, make sure you understand the company and its sales support processes. Familiarise yourself with their CRM system, especially Salesforce, as it’s crucial for the role. Being able to discuss how you can maintain high-quality data and improve response times will show that you're ready to hit the ground running.
✨Showcase Your Organisation Skills
Since this role is all about keeping things running smoothly, be prepared to share examples of how you've successfully managed multiple priorities in the past. Think of specific situations where your organisational skills made a difference, and be ready to explain your thought process.
✨Communicate Clearly
Excellent written and verbal communication is key for a Sales Support Executive. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to demonstrate your interest and engagement.
✨Be Solutions-Focused
The company values adaptability and a proactive approach. During the interview, highlight instances where you've identified inefficiencies and suggested improvements. This will show that you’re not just a doer but also a thinker who can contribute to the team’s success.