Principal Business Intelligence Analyst in Bradford

The Principal Business Intelligence (BI) Analysts will have a Trust-wide role in the promotion, use, and analysis of clinical, performance and quality data. The post holder will be responsible for the production and development of high-quality intelligence to support clinical and management team decision making across the organisation as a means to improve patient care.

As one of four Principal BI Analysts, the role will have lead responsibility for specific areas/functions of reporting and analytics i.e., Corporate (finance, performance, transformation), Women and Children’s, General Surgery, Medicine etc.

Job Purpose

• Drive the provision of high quality, timely and accurate information, providing appropriate analysis to assist service areas in delivering high quality, safe, patient focused services.
• Effectively manage a large and varied portfolio of high-profile work consisting of short term ad hoc analytical requests, medium term project work and longer-term service improvement support.
• Effectively handle and organise unpredictable, varied workloads with multiple competing priorities to strict and tight deadlines under pressurised circumstances.
• Professionally and effectively deal with difficult and contentious situations arising, for example, when dealing with staff disciplinary issues, unsatisfied/difficult customers, remaining composed and calm to maintain and grow working relationships.
• Undertake line management responsibilities including appraisals and sign off of annual leave, expenses, manage sickness absence etc., regularly coach junior analysts, prioritise workload and quality assure outputs produced.
• Actively seek and encourage opportunities for staff personal and professional development opportunities, driving increased skills and knowledge of systems, information and analytics across the team.
• Work as an effective and integral part of the BI team, actively collaborating with and/or directing staff and colleagues to drive forward information, process and system improvements.
• Provide specialist expertise to support a number of Trust projects as specified by the Head of BI and BI Manager and through relationship building with cross Trust stakeholders.
• Proactively identify opportunities to continually develop an innovative suite of BI reports, analytical tools and products which drive service improvement and high-quality patient care.

Job Dimensions

The aim of the Business Intelligence team is to provide a high quality and innovative analytics services to the Trust. The Principal BI Analysts will drive the use and development of Trust wide data capture, transformation, analysis and presentation systems that make data more accessible to the Trust and its partner organisations.

They will contribute to the development of the longer-term strategy for BI and how this relates to the overarching Informatics and Trust objectives. The Principal BI Analysts will manage all areas of data analysis, reporting and data visualisation, communicating highly complex technical concepts to large and varied clinical and non-technical audiences both internally and externally.

They will build specialist expertise across a wide range of reporting requirements, both regular and ad hoc, supporting the BI team to develop an innovative suite of accessible intelligence that allows effective monitoring and management of Trust services. This will involve supporting staff (managers, clinicians and administrative staff) to understand data by translating technical detail into meaningful, actionable insight/foresight.

The post holder will represent BI at senior clinical, operational and corporate meetings, as required, providing specialist advice and guidance on Trust data and analysis in such areas as performance, transformation, finance, medicine etc. They will clearly convey evidence-based options and recommendations to emphasise positive or negative impact/implications to guide decision making.

They will deploy analytical and statistical techniques as required by the business, advising how data should be sourced, monitored, quality assured and displayed to meet the needs of end users. The post holder may be required to work across a wide number of application modules including inpatients and outpatients, theatres, pharmacy, laboratories, radiology, maternity and specialist clinical areas such as transplant, cardiology and ophthalmology.

They will be responsible for maintaining a broad knowledge of how the NHS and Bradford Teaching Hospitals NHS Foundation Trust provide healthcare to patients. They will be involved in the operational use of the business intelligence tools and will be fully conversant with patient related data, how to extract it, its uses and their relevance to national standards.

The post holder will monitor and promote the quality and accuracy of the data held in Trust information systems, working with the team and clinicians to identify opportunities for service development. A strong focus for the post holder will include assuring that standard reports are continually reviewed in light of policy changes, are consistently produced to relevant national data quality standards and provide relative comparison and benchmarks to identify and communicate where the Trust is an outlier.

There are, at any one time, several hundred types of routine report outputs that need to be produced each month. The post holder will work to develop the automation of these reports and central returns via the corporate data warehouse wherever possible.

The post holder will provide mentorship to the BI team in terms of developing their skill set as analysts. They will provide day to day team management ensuring short term work is delivered to time, whilst also supporting the Head of BI and BI Manager to implement longer-term, more strategic, improvements.

Principal BI Analysts will be responsible for developing internal policies, procedures and documentation to ensure the efficient running of the team’s business to consistent standards.