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For Companies At a Glance
- Tasks: Engage customers, achieve sales targets, and maintain store standards.
- Company: The UK's leading storage provider with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Great opportunity for personal growth and career development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The UK's leading storage provider offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.
Responsibilities
- Financial Targets: Contribute to the achievement of the store's financial targets.
- Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
- Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
- Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
- Target Achievement: Maximize every sales opportunity to ensure the store meets its targets.
- Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
- Store Maintenance: Maintain a clean and tidy store environment.
- Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
- Daily customer interactions.
- Achieving high levels of customer service and satisfaction.
- Meeting weekly, monthly, and yearly sales targets.
- Lone working with key holder responsibilities.
- Conducting physical rounds of the store and units.
- Implementing procedures to minimize store 'bad debt.'
Qualifications
- Strong written, maths and verbal communication skills.
- Effective listening skills in customer interactions.
- Self-discipline and attention to detail.
- Adaptability to work both in a small team and independently.
- Confidence and product knowledge after completing the induction and probation period.
If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
Customer Sales Adviser - Birmingham employer: Pertemps Bond
Contact Detail:
Pertemps Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Adviser - Birmingham
✨Tip Number 1
Get to know the company inside out! Research their services, values, and customer engagement strategies. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or in front of the mirror to build your confidence and refine your communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to those financial targets!
We think you need these skills to ace Customer Sales Adviser - Birmingham
Some tips for your application 🫡
Show Your Customer-Centric Side: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication to excellent service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Sales Advisor role. Use bullet points if it helps to organise your thoughts!
Demonstrate Your Sales Skills: Since achieving sales targets is key for us, don’t forget to mention any relevant sales experience. Whether it's hitting targets in previous jobs or even in personal projects, we want to know how you can contribute to our financial goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps Bond
✨Know Your Stuff
Familiarise yourself with the company's services and products. Understand their storage solutions, pricing, and any unique selling points. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you identified a customer's needs and successfully met them. This will demonstrate your customer-centric approach.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are ready to engage with customers effectively.
✨Be Ready for Sales Scenarios
Expect to be presented with hypothetical sales scenarios. Practice how you would handle these situations, focusing on identifying customer needs and promoting relevant services. This will highlight your sales acumen and problem-solving skills.