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For Companies At a Glance
- Tasks: Assist customers with vehicle services, maintenance, and breakdowns in a fast-paced environment.
- Company: Join a dynamic team in Birmingham focused on customer care.
- Benefits: Competitive pay of £12.50 and ongoing temporary position.
- Why this job: Be the hero for drivers in need and make a real difference.
- Qualifications: Customer service experience and strong admin skills required.
- Other info: Great opportunity to develop skills in the motor industry.
The predicted salary is between 10 - 15 £ per hour.
Location: Birmingham (near NEC)
Type: Temporary ongoing
Pay: £12.50
We’re looking for a confident, approachable communicator who thrives in a fast-paced environment and can keep calm under pressure.
What you’ll do:
- Handle incoming calls from customers arranging service, maintenance, and repairs for company vehicles
- Assist customers who have broken down and organise recovery promptly
- Book services with suppliers and arrange courtesy or rental vehicles
- Schedule additional services as needed
- Keep customers updated and escalate concerns when necessary
What we’re looking for:
- Customer service experience (ideally in a contact centre or service environment)
- Strong admin skills and PC proficiency (Word, Excel, Outlook)
- Motor industry experience is a plus, but not essential
If you are interested, please apply or get in touch with David Bristol.
Driver Care Fleet Adviser in Chelmsley Wood employer: Pertemps Birmingham Industrial
Contact Detail:
Pertemps Birmingham Industrial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Care Fleet Adviser in Chelmsley Wood
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the company and understand what a Driver Care Fleet Adviser does. This will help you answer questions confidently and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role requires handling calls and assisting customers, try role-playing with a friend or family member. This will help you stay calm under pressure and improve your approachability.
✨Tip Number 3
Don’t forget to highlight your customer service experience during interviews. Share specific examples of how you've handled tough situations in the past. This will show that you can thrive in a fast-paced environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, feel free to reach out to David Bristol directly for more info.
We think you need these skills to ace Driver Care Fleet Adviser in Chelmsley Wood
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're after a confident communicator, make sure your application reflects that. Use clear and friendly language to show us you can handle customer interactions like a pro!
Highlight Relevant Experience: If you've got customer service experience, especially in a contact centre or service environment, shout about it! We want to see how your background aligns with what we’re looking for.
Be Organised and Detail-Oriented: We love strong admin skills! When you write your application, mention any experience you have with scheduling or managing tasks. It’ll show us you can keep things running smoothly under pressure.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Pertemps Birmingham Industrial
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Driver Care Fleet Adviser. Familiarise yourself with handling customer calls, arranging services, and managing breakdowns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a confident communicator, it's essential to showcase your ability to handle customer interactions smoothly. Practice answering common interview questions while maintaining a friendly tone. Think about examples from your past experiences where you’ve successfully resolved customer issues or managed stressful situations.
✨Highlight Your Admin Skills
Since strong admin skills are crucial for this position, be prepared to discuss your experience with tools like Word, Excel, and Outlook. Bring up specific instances where you've used these applications to improve efficiency or organisation in your previous roles.
✨Stay Calm Under Pressure
Given the fast-paced nature of the job, it’s important to convey your ability to stay calm during challenging situations. Think of a time when you faced a high-pressure scenario and how you handled it. This will reassure the interviewer that you can manage the demands of the role effectively.
